Recensioner (3 327)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 95 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
16 oktober 2023

Allan, a Trendsi rep, had information readily available for my questions at 3 a.m.! Prompt and professional, I was given resources to support my questions. Allan was courteous and made me feel welcomed right away. As a new business owner and partner with Trendsi, I was able to proceed forward in confidence with my task. Thank you, Allan!

Notebook No. 7
USA
8 månader användning av appen
ShopSocial, Inc. svarade 18 oktober 2023

Hello Notebook No. 7,

Wow! Thank you for sharing such a fantastic experience with Allan, our dedicated Trendsi rep! It's truly inspiring to hear how he went above and beyond to assist you, even at 3 a.m. That level of dedication and professionalism is what we strive for. We're thrilled to have you as a new business owner and partner with Trendsi, and we're here to support you every step of the way. Cheers to your confident progress! 🚀 Thank you, Allan! 🌟

16 november 2023

"Chette" was great! She had a lot of knowledge about the site & was able to walk me through what I needed to do. Thanks again for assisting me with what I was having trouble with.

BeautyStartsAtTheTopTexas
USA
5 månader användning av appen
ShopSocial, Inc. svarade 21 november 2023

Hello BeautyStartsAtTheTopTexas,

Thrilled to hear you had a positive experience with Chette! 🌟 We're delighted she could assist you and guide you through everything you need. If you have any more questions or need further assistance, don't hesitate to reach out. Thanks for choosing us! 💙

21 september 2023

I love the App, the beauty of the products, but best of all you get a human anytime you need assistance. Gretle helped me settle my log in issue with my multiple emails and I was feeling frustrated but she was so helpful. She was patient and kind and she helped me get everything in order. 5 star customer Service ! You are not alone with this drop shipper.

YouAreSoGood
USA
7 månader användning av appen
ShopSocial, Inc. svarade 22 september 2023

Hello YouAreSoGood,

Thank you so much for your kind words! We're thrilled to hear that you love the app and our products. We're especially proud of our dedicated support team, and we're delighted Gretle was able to assist you effectively. Your satisfaction is our priority. If you ever need further assistance, feel free to reach out. We appreciate your support and look forward to serving you again! 🌟

28 oktober 2023

It can be difficult to navigate the complexities of order management and inventory sync. However, with Anya from Trendsi by my side, it became a breeze. Her troubleshooting expertise, combined with a patient and understanding demeanor, ensured that all of my concerns were addressed promptly. She not only assisted in resolving the issues I was experiencing, but she also took the time to ensure I understood the solutions. The level of dedication and professionalism exhibited by Anya is commendable, making her an invaluable asset to the Trendsi team. Hats off to such excellent customer service!

Love it Curvy
USA
10 månader användning av appen
ShopSocial, Inc. svarade 31 oktober 2023

Hello Love it Curvy,

Thank you so much for your amazing feedback! We're thrilled to hear that Anya was able to provide you with such outstanding support. Her dedication and expertise truly shine through in her interactions with our customers. We're lucky to have her on our team! If you ever need further assistance, don't hesitate to reach out. We're here to help! 🌟

4 september 2023

I definitely recommend this app. Their customer service is top tier. I spoke with Gretle tonight and oh my God was she amazing! She was a God sent from heaven. She answered all my questions and guided me every step of the way, she even assisted me with things that wasn't required. If I could give a hundred stars I would and it's all thanks to Gretle. I definitely recommend using Trendsi and if you so happen to need support, I hope you speak with Gretle. P.s just don't give her a hard time lol a little kindness goes a long way!
Oh, did I mention the support team is here to help 24/7!

And a little more insight, the Trendsi app has product videos as well as diverse models and the shipping is really fast similar with the customer support service!

Thanks again Gretle! ❤️❤️❤️❤️❤️

Dhaliah
USA
4 månader användning av appen
ShopSocial, Inc. svarade 6 september 2023

Hello Dhaliah,

Thank you so much for your glowing review! 😊 We're thrilled to hear about your positive experience with Gretle and our customer service team. We're dedicated to providing top-tier support 24/7, and it's fantastic to know that Gretle went above and beyond to assist you. We appreciate your recommendation and your kind words about our app, from the product videos to the diverse models and fast shipping. We'll be sure to pass on your gratitude to Gretle as well. Thank you for choosing Trendsi! ❤️✨

Redigerat 25 oktober 2023

the one who really deserve a huge great feedback is raymart, im writing this review from the bottom of my heart, thank you raymart for being sooooo helpful and kind for me he even helped me in things are out of his business!! ,, thank you again raymart you are an intelligent person

Orchid Unique
USA
8 månader användning av appen
ShopSocial, Inc. svarade 11 september 2023

Hello Orchid Unique

You're very welcome! We're thrilled to hear that Chette provided you with such nice and helpful assistance. If you ever need more help or have any questions, please feel free to reach out. We're here for you!

29 september 2023

I am just starting out with this amazing app and the customer service is around the clock and ready to assist. Chette is great! I would like to have her as my personal rep but they are all great.

SNUGLYBABE
USA
Ungefär 2 år användning av appen
ShopSocial, Inc. svarade 2 oktober 2023

Hello SNUGLYBABE

Thank you for your kind words! We're thrilled to hear that you're enjoying your experience with our app and that our customer service team, especially Chette, has been there for you around the clock.

Please know that our entire team is dedicated to assisting you whenever you need help. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to support your journey!

12 mars 2024

Czar was a great agent went above and beyond

fly quality
USA
4 månader användning av appen
ShopSocial, Inc. svarade 13 mars 2024

Hello fly quality,

Thank you for the glowing feedback! We're thrilled to hear that Czar exceeded your expectations. Here's to more outstanding service in the future!

13 september 2023

Their chat- help service is amazingly helpful!! Your actually chatting with an agent . This can be so confusing your first time doing the drop shipping for the first time- Trendsi has been amazing!! Made it easy!! Dave ... Thank you for all your help!!

everyday-simplified for you
USA
8 månader användning av appen
ShopSocial, Inc. svarade 15 september 2023

Hello everyday-simplified for you,

Thank you for your kind words, Dave! We're delighted to hear that our chat-help service has been a helpful resource for you. We're here to make your drop shipping experience as smooth as possible. If you ever need further assistance, don't hesitate to reach out. Happy drop shipping! ❤️

29 november 2023

I love Trendsi. The items are nice but the shipping really does take 10 full business days. I was having trouble with my shipping prices not adding up correctly on my website. Two different people tried to help me before Angelo jumped in the chat and saved the day. He requested permission to access the store and corrected the shipping settings. Now it works flawlessly. Couldn't be more pleased with the 24/7 availability of the customer care representatives.

Your Dream Shop
USA
Ungefär en månad användning av appen
ShopSocial, Inc. svarade 2 december 2023

Hello Your Dream Shop,

Hey there! We're thrilled to hear you're loving Trendsi! 🛍️❤️ Apologies for the shipping delay, but we're stoked that Angelo swooped in and saved the day for you! 🚀👏 Thanks a bunch for your patience and shoutout to our 24/7 customer care team! 🙌