Recensioner (1 441)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 93 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
16 mars 2026

OMG what a response from the customer service team Charles he has helped me a great deal even though i am so new to this he was very very patient and understanding with me

thank you so much for your quick response and helping me through it.

Thank you

This is an honest review from a human

Lux Aura
Storbritannien
Ungefär en månad användning av appen
ShopSocial, Inc. svarade 30 mars 2026

Hello Lux Aura,

Wow—this absolutely made our day! 🎉

Thank you so much for your kind words and for taking the time to share your experience. We're beyond thrilled to hear that Charles was able to support you so well, especially as you're just getting started. His patience and dedication truly reflect the level of care we aim to provide every single customer.

We know learning something new can feel overwhelming, so it means a lot to hear that you felt supported every step of the way. We'll be sure to pass along your amazing feedback to Charles—he’ll be so happy to hear this!

If you ever need anything else, we’re always here for you. Thanks again for your trust and this wonderful review! 🙌

24 mars 2026

Sam was very helpful in making sure my shopify store was connected properly and assisted in setting up shipping correctly.

UNLABELED THE LABEL
USA
19 dagar användning av appen
3 april 2026

Thank you Anya for helping!!!

Diosas Boutique
USA
Nästan 4 år användning av appen
ShopSocial, Inc. svarade 7 april 2026

Hi Diosas Boutique,

Awesome, thank you! 🙌 We’ll make sure Anya sees your kind feedback! Feel free to reachout and we'll be happy to help!

9 april 2026

Harold gave me some great service just now answering a question. Thanks Harold!

Lady G Artisan Soap Company
USA
Nästan 3 år användning av appen
ShopSocial, Inc. svarade 13 april 2026

Hi Lady G Artisan Soap Company,

Thank you so much for your kind words! I’m glad I could help. If you have any more questions, feel free to reach out anytime 😊

12 mars 2026

I was having the toughest time trying to configure shipping for my store and an agent named Ria helped me understand the issues and how to fix it. Now I have no problems with shipping and I'm very thankful for her help. She was very patient, kind and I highly recommend her.

Brooklyn Bing
USA
29 dagar användning av appen
ShopSocial, Inc. svarade 30 mars 2026

Hello Brooklyn Bing,

Thank you so much for this amazing review! 🌟 We’re thrilled to hear that Ria was able to help you sort out your shipping setup and make everything run smoothly. She truly cares about making things easy and stress-free, and your kind words mean a lot. We’ll be sure to pass this along to her—she’ll be so happy to hear it! 💙

9 april 2026

wrote a 5 star then 1 star then 5 after they fixed our problems just to have problems come back tenfold a month or 2 later and ruin my entire business i worked 2 years on- STAY AWAY!!!!!!!!!!!!!!

Sleekdenim.com
USA
Mer än ett år användning av appen
ShopSocial, Inc. svarade 10 april 2026

Hello Sleekdenim.com,

We hear how frustrated and upset you are, and we don’t take that lightly.

You trusted us not once, but multiple times, and it’s clear we let you down in a way that had a real impact on something you’ve worked incredibly hard to build. That’s not the experience we ever want for anyone, and we’re genuinely sorry for the stress and disruption this caused you. We need to take full responsibility for and thoroughly investigate.

We want to make this right. If you’re open to it, please reach out to us directly so we can look into your case in detail and work toward a real, lasting solution. Your business matters, and so does your trust — and we’d appreciate the opportunity to earn that back.

Thank you for bringing this to our attention.

22 maj 2026

I just joined this app and I had multiple questions. I was on a chat with a representative.” Chette” she was beyond helpful and answered all of my questions and helped me get my new system. Set up to go ahead and sell with Trey.

Poet Street Boutique
USA
5 månader användning av appen
ShopSocial, Inc. svarade 27 maj 2026

Hi,

Thank you so much for your kind words and for sharing your experience! We’re thrilled to hear that Chette was able to assist you with all your questions and help you get your system set up smoothly. We truly appreciate your support and are excited to have you with us. Wishing you great success with your selling journey!

30 maj 2026

Just started using Trendsi, in the chat help has been great support. I recommend this service!

Styles Women
USA
5 månader användning av appen
ShopSocial, Inc. svarade 12 juni 2026

Hello Styles Women,

We’re thrilled to hear you’re already enjoying Trendsi and that our chat support has been helpful from the start—that’s exactly the experience we aim to deliver✨

Your recommendation means a lot to us, and we’re excited to keep supporting you as you grow with Trendsi. If you ever need anything, we’re just a message away!💛

24 februari 2026

OMG, I wish I would have found them sooner!

First off, the items are super friggin' cute! I know my customers would love the items because *I* love the items.

Secondly, the support team was quick, helpful, friendly, and effective. (Who knew that was allowed, right??!) For context, I have a soon to be ex-vendor that's the polar opposite, so I really appreciate actually having great vendors to partner with.

Basically, so far things have moved very quickly and I'm really optimistic and looking forward to working more with Trendsi.

I know I've been very effusive; I promise I'm not a plant. I'm just really excited to be finally getting off the ground with a vendor that doesn't drag you down, you know?

OMGIKRight?!
USA
Ungefär 9 timmar användning av appen
ShopSocial, Inc. svarade 10 mars 2026

Hi OMGIKRight?,

Hi!

Thank you so much for your kind words — this truly means a lot to us! 😊 We're really glad to hear that you're loving the items and that your experience with our support team has been positive.

It’s wonderful to know that you’re excited about working with Trendsi, and we’re just as excited to support you as you continue growing your business. Our goal is always to provide great products and reliable support so our partners can focus on building their stores with confidence.

If there’s ever anything you need along the way, please don’t hesitate to reach out. We’re always here and happy to help. We look forward to working with you and seeing your store succeed! 🚀

16 februari 2026

Brilliant communication with Mikah via chat. Very knowledgeable

My Store
Storbritannien
4 månader användning av appen
ShopSocial, Inc. svarade 22 februari 2026

Hello,

Thank you so much for the fantastic feedback! ⚡️
It was an absolute pleasure chatting with you. We're thrilled to hear you found the communication clear and helpful. Mikah always aims to make every interaction smooth, informative, and positive. We truly appreciate your support!