Recensioner (3 166)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 95 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
5 mars 2024

I just started out working with shopify and Trendsi doing dropshipping and building my website. I have a lot of knowledge when it comes to doing business and being in retail but we all want to make sure that we are doing things correctly and are following the guidelines for both parties. Lorie was an amazing help when I used the 24/7 chat feature, and gave me not only the reassurance that I needed but also a ton of additional tips and features to look into. She was such an amazing help to me in making my e-commerce business and website even better, plus create an even smoother process for me and my clients. Thank you so much Lorie, and keep up the amazing work you do.

Ambassador Of Sexiness
USA
3 månader användning av appen
ShopSocial, Inc. svarade 6 mars 2024

Hello Ambassador Of Sexiness,

Thank you for your awesome feedback! It's fantastic to hear that Lorie provided you with such valuable assistance and guidance. We're thrilled to be part of your e-commerce journey, and we're here to support you every step of the way. Keep up the great work, and don't hesitate to reach out if you need anything else! 💪"

5 juni 2024

I am new to drop shipping and had some questions about order processing. "Joel" was the one who helped me in the TRENSI chat and was very helpful. He guided me and explained everything to me so I could clarify my doubts. Excellent customer service. Very pleased.

Oceánicas
USA
Ungefär en månad användning av appen
ShopSocial, Inc. svarade 11 juni 2024

Hello Oceánicas

Thank you for sharing your positive experience! We're thrilled to hear that Joel was able to assist you and clarify your questions about order processing. Providing excellent customer service is our top priority, and we're glad to know we met your expectations. If you have any more questions or need further assistance, we're always here to help!

13 maj 2024

Chette and Harold are one of the best customer support Trendsi has. Everything I ask is responded in timely manner. Thank you guys so much always.

My Store
USA
8 månader användning av appen
ShopSocial, Inc. svarade 14 maj 2024

Hi there! 😊

Thanks a million for the awesome review! We're thrilled to hear that Chette and Harold are rocking your customer support experience. They're definitely a dynamic duo! Keep those questions coming, and we'll keep the speedy responses coming your way. Cheers! 🥂

10 mars 2024

I have been setting up and building out my Trendsi store for a few months now. It has been an easy process, as far as starting an online retail store goes. But the thing that's helped even more is the customer service team at Trendsi. Harold is a representative that has helped me numerous times and gotten me from a state of confusion to feeling empowered. His insight and depth of knowledge helped me move forward and continue to build my store. Highly recommend this platform and the people who work within! Thanks Harold!

Weep Clothing Co.
USA
3 månader användning av appen
ShopSocial, Inc. svarade 13 mars 2024

Hello Weep Clothing Co.,

Thanks a million for your awesome review! 🌟 We're thrilled to hear that you've had such a positive experience setting up your Trendsi store. We're all about making the process easy and empowering for our users, so it's fantastic to know that Harold and the rest of our customer service team have been there for you every step of the way. Keep up the great work on your store, and don't hesitate to reach out if you need anything else! ❤️

21 maj 2024

I was having an issue with my shipping settings. I opened a chat with Raymart and he walked me through the process. He made it so easy and even sent screenshots to help. My problem was solved and I am up and running thanks to Raymart!

K-Far Designs
USA
Ungefär en månad användning av appen
ShopSocial, Inc. svarade 23 maj 2024

Hello K-Far Designs,

Hey there! So glad to hear Raymart sorted out your shipping settings hiccup with such ease! Thanks for sharing your experience, and here's to smooth sailing ahead for your business! 🌟

16 maj 2024

Trendsi is very clear on every aspect and of course you may still need help. Once you need any help or support you can find it in minutes. A couple of times Dave helped us patiently and clarify everything we need.

Clusterz
USA
12 dagar användning av appen
ShopSocial, Inc. svarade 18 maj 2024

Hello Clusterz,

Thanks a ton for sharing your experience! We're thrilled you found Trendsi clear and our support speedy. Dave and the team are always here to lend a hand whenever you need it. Here's to smooth sailing ahead! ❤️

22 maj 2024

Spoke with Joey on Customer Service and I love how he took the time to actually explain to me everything I needed to know, since my last store was manual and this one is automated, I am very excited and scared at the same time, but he made me feel very comfortable. Thank you! I love my store and this is all thanks to you guys!

Chela’s Boutique
USA
7 dagar användning av appen
ShopSocial, Inc. svarade 27 maj 2024

Hello Chela’s Boutique,

Thank you so much for your kind words! We're thrilled to hear that Joel was able to provide you with the thorough and comforting assistance you needed as you transition to an automated store. It's great to know that you're feeling both excited and confident about your new setup.

We appreciate your enthusiasm and are glad to have been a part of your journey. If you have any more questions or need further support, please don't hesitate to reach out. We’re here for you!

15 april 2024

I have worked with Joel in customer service and he is always so kind and helpful. Thanks Joel!

Hey Hunni LLC
USA
Ungefär ett år användning av appen
ShopSocial, Inc. svarade 17 april 2024

Hello Hey Hunni LLC,

Thanks a bunch for the shoutout! It's awesome to hear you had a great experience. 😊 Keep rocking those customer service vibes!

25 februari 2024

The best customer service I’ve ever had. Joel was a great representative for Trendsi. He answered all of my questions quickly and got the answers that I needed for everything. Went above and beyond was willing to go through step by step to help me set up my TikTok account with my store. Helped me with a link to see about my sellers permit. When I asked about why my items that I was added was going to my home page and not going underneath the categories he looked into it and told me how to fix the problem. Showed me where to find the kids items that they had and so on and so forth. I’ve never had anyone really try to go above and beyond. He would send me links and pictures on what is should look like and how to do everything I’ve asked. I haven’t started making sales yes but once I first opened up my shop this month I also had a lady name Ingrid who reached out to me quickly and helped answer my questions as well. This is a great company with lovely customer service. I can’t say enough how much the customer service is good.

B.L.U.S.H Boutique
USA
3 månader användning av appen
ShopSocial, Inc. svarade 27 februari 2024

Hello,

Thank you so much for your incredibly kind words! We're delighted to hear that Joel provided you with the best customer service you've ever had.

We're thrilled that Joel went above and beyond to assist you, from answering your questions quickly to helping you set up your TikTok account and resolving any issues you encountered. It's wonderful to know that Ingrid also reached out promptly to assist you.

Your satisfaction is our priority, and we're here to support you every step of the way. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're dedicated to ensuring your experience with us remains exceptional.

12 mars 2024

Thanks to Czar for assisting me with the SPRING20 PROMO. I was having trouble getting it to work as it kept saying it was expired over and over. Her work around worked!

A Charming Change Boutique
USA
Mer än ett år användning av appen
ShopSocial, Inc. svarade 14 mars 2024

Hi A Charming Change Boutique,

Hey there! Thanks for your shoutout! So glad we could help you crack the code on that promo! If you ever need more assistance, just send us a message! 🌟