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Trendsi has been AMAZING at communicating. We had a customer who emailed us right away to change their shipping address, and we immediately sent the request to support but not really knowing when to expect a response because it was pretty late in the day on a Saturday. Allan from support responded to us almost INSTANTLY saying he fixed the shipping address for our customer. Needless to say, we have been very pleased with Trendsi!
Hi ZazzStore,
Thrilled to hear about your positive experience with Trendsi! 🚀🌟 We're all about quick and efficient support, and it sounds like Allan nailed it by fixing the shipping address almost instantly. Thanks for choosing Trendsi – here's to many more hassle-free moments! 🎉✨
Joel was so awesome with helping me figure out if I had automatic updates. I never had a company answer an email so fast in my life! It was literally within minutes. Thanks Joel for being so responsive and so polite!
Hi MooLah&Juice,
Thanks a ton for the glowing review! Joel is all about lightning-fast responses and top-notch service. We're thrilled he could help you out with those automatic updates. Cheers to more smooth sailing ahead!
Chette was very helpful and uses imagery to make it simple.
Hello Gemlani,
Thanks so much for the kind words! Glad I could assist you in a way that made things clear and easy to understand. If you ever need more help, don't hesitate to reach out! ❤️
Trendsi's Representative Raymart was amazing! He has the patience of a saint and was so thorough, helpful, understanding and was able to help me figure out my dilemma. I am so happy I reached such a great representative. I would highly recommend him for everything!
Hello TheKidzShop,
Thank you so much for your kind words! We're thrilled to hear that Raymart provided you with exceptional service and helped you navigate your dilemma with patience and thoroughness. We'll be sure to pass along your praise to him. Your recommendation means the world to us!
I want to switch over to Trendsi as my main dropshipping source, and had questions on how to do it. So, this morning I engaged in a dialog with one of the representatives, Ms. Lorie, who was with me answering all my inquiries with depth of knowledge and professionalism. I am so happy that she provided all the information that I need to further my online ecommerce business.
Ms. Lorie, thank you so much for your kind and professional assistance.
Hello Essential Wears,
Thank you for your glowing feedback! We're thrilled to hear that Lorie provided you with the support and information you needed. Here's to a successful switch over to Trendsi and the growth of your online business! 🥂
Love!
Hi RESORT-CHIC OMK BOUTIQUE,
Wow, thank you so much for the love and the 5-star review! 🌟 We're absolutely thrilled to hear that you're enjoying your experience with Trendsi. Your support means the world to us. Thanks for being such an amazing part of the Trendsi family! 🙌✨
Joel was very helpful! It took him seconds to respond to all of my questions and patiently waited while I took the steps needed to make sure our issues were fixed!
Hello Adalynn Grace,
Thanks a ton for your awesome feedback! Joel is thrilled to hear your kind words. We're all about speedy solutions and patient support here, so we're delighted we could get everything sorted for you. Don't hesitate to reach out if you need anything else!
Great experience so far. Love that they have 24/7 chat with live person. It's Saturday and I just finished an online chat with Anya E. She was very helpful and friendly.
Hi Reedy River Cattle Company,
Thrilled to hear you're loving the experience! Our 24/7 live chat team, including Anya E., is here to keep your Saturdays bright and your questions answered with a smile. Thanks for sharing your positive vibes!
This review is based solely on the customer service I experienced with Joel. As a new store owner, this was my first time experiencing an out-of-stock order and he clarified everything for me. Although, I'm disappointed with the out-of-stock item, as I'm sure my customer will be as well, he did at least get me on the right track. Thank you!
Hello In There Like Swimwear ITLSW
Thank you for your feedback! We're glad to hear that Joel was able to assist you effectively.
We understand that encountering out-of-stock items can be disappointing, both for you as a store owner and for your customers. However, we're pleased that Joel clarified the situation for you and helped get you on the right track.
If you have any further questions or concerns, please don't hesitate to reach out. We're here to support you every step of the way as you navigate your journey.
I am a new TTS seller with lots of questions. Mary was patient with my support request and provided the exact information that I needed to place items on my shop. It was convenient to converse with her via email when I was available, instead of holding in a chat queue, like with other providers. Thank you Mary!
Hello Oxmoor Goods,
Thanks a bunch for your awesome feedback! 😊 I'm thrilled to hear that Mary could assist you so effectively. We're all about making things convenient for our sellers, and it's fantastic to know that the email support worked well for you. Don't hesitate to reach out if you have more questions – we're here to help you succeed! 🚀✨