Recensioner (3 645)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 95 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
11 februari 2024

"Chette" was very helpful , explainations were simple and problem was solved ! this is my 2nd time having to contact support and it is always easy chat and they always answer any questions I have and resolve any issues

VAZLUXE.COM
USA
6 månader användning av appen
ShopSocial, Inc. svarade 14 februari 2024

Hi VAZLUXE.COM,

Thank you for your awesome feedback! We're thrilled to hear that Chette provided such helpful and simple explanations to solve your problem. We aim to make every interaction easy and effective for our customers, and we're delighted to know we've hit the mark for you twice now. If you ever have more questions or need assistance in the future, feel free to reach out! ❤️

11 januari 2024

Was worried going in with chat vs on the phone but was pleasantly surprised. Mary was patient by waiting for me to explain what I needed assistance with and she quickly responded with the solution. Thanks

SunKissed Chic
USA
11 månader användning av appen
ShopSocial, Inc. svarade 12 januari 2024

Hello SunKissed Chic,

Thrilled to hear your worries turned into pleasant surprises! 🌟 Mary's patience and quick response made the chat experience a breeze. Thanks for choosing Trendsi! If you ever need assistance again, we're just a message away. 💙

14 april 2024

Had a problem today and needed to contact support. Joel was the best, very patient and fast to respond with information that helped me alot. Great Guy.

LeggingsPlus
USA
Ungefär en månad användning av appen
ShopSocial, Inc. svarade 15 april 2024

Hello LeggingsPlus,

Thanks for sharing your experience! Joel sounds like a real gem—patient, speedy, and super helpful. We're lucky to have him on the team! ❤️

1 april 2024

Angelo was easy to work with and fixed my problems promptly. Thanks again and great work.

whiskey-blossom-boutique-f5bd
USA
Ungefär 2 år användning av appen
ShopSocial, Inc. svarade 3 april 2024

Hi whiskey-blossom-boutique-f5bd,

Awesome to hear that, glad we could help! We're always here to support you whenever you need us. Thanks for choosing Trendsi! ❤️

5 april 2024

Angelo was incredibly helpful and answered every question I had about setting up my new store. He walked me through the entire process of setting up the shipping rates so that they were accurate. Thank you so much Angelo!

Refined Faith
USA
Ungefär 2 månader användning av appen
ShopSocial, Inc. svarade 8 april 2024

Hello Refined Faith,

Thanks a bunch for your glowing feedback! 🌟 It was a pleasure assisting you with setting up your store and making sure those shipping rates were spot-on. Cheers to smooth sailing ahead with your new venture!

Redigerat 25 mars 2024

Absolutely satisfied with the assistance from Chette at Trendsi! She was extremely helpful in clarifying my questions about the products and delivery times. Her professionalism and prompt responses made my experience smooth and enjoyable. Highly recommend her services!

The Glam Up
Storbritannien
3 månader användning av appen
ShopSocial, Inc. svarade 23 mars 2024

Hi The Glam Up,

We apologize if you are having trouble buying samples. We are more than happy to help you resolve this issue. Please reach out to us through our customer support email at support@trendsi.com, or you can send us a message through our live chat feature on our Trendsi website, and we are ready to assist 24/7. We're looking forward to your message and resolving this for you as soon as possible.

12 mars 2024

I needed assistance today with my online store. Czar was my representative. She was amazing! Very knowledgeable and quickly answered my questions. This is my first online store and my experience with Trendsi has been EXCELLENT!

LadyLele Boutique
USA
4 månader användning av appen
ShopSocial, Inc. svarade 13 mars 2024

Hello LadyLele Boutique,

Thank you so much for your glowing review! We're thrilled to hear that Czar provided you with excellent assistance for your first online store journey. Here's to many more successful experiences with Trendsi! 🚀✨

23 januari 2024

Thank you Chette for helping me today... fast customer service. Awesome app. Can't wait to upload all their products to my store. Well done.

GreenLifeHuman Emporium
Kanada
3 månader användning av appen
ShopSocial, Inc. svarade 25 januari 2024

Hello GreenLifeHuman Emporium,

Hi there! Thanks a ton for your shoutout! 🌟 Thrilled to hear you had a speedy and awesome experience. Buckle up for the product upload journey – we're here to make it a breeze!

19 februari 2024

Best customer service ever. Everything I had a problem with they were quick to resolve. They're always the best when it comes to questions about shipping, product information, order statuses, etc etc......... The whole team is phenomenal but Chette is one of my favorites regarding customer service. She's sweet, handled all my problems, and I highly recommend her if you have any questions that need to be resolved quickly.

Venoms Victoryland
USA
Ungefär en månad användning av appen
ShopSocial, Inc. svarade 21 februari 2024

Hello Venoms Victoryland,

Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience with our customer service team, especially with Chette! We're always here to help with any questions or concerns you may have. Looking forward to serving you again soon!

12 mars 2024

I've been using Trendsi for years! I Have Trendsi synced with shopify and TikTok. Customer support is great! Joel helped me and I'm always satisfied with Trendsi.

Yours Truly JM
USA
Ungefär 2 år användning av appen
ShopSocial, Inc. svarade 14 mars 2024

Hi Yours Truly JM,

Awesome to hear! 🎉 We love having you as part of the Trendsi family! Thanks for your support and shoutout to Joel for always providing top-notch assistance. Here's to many more years of successful syncing and trendsetting together! 💫