Recensioner (1 303)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 95 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
29 mars 2023

Customer service chat with Angelo was great! I couldn't figure out why my items were not downloading all a sudden. He helped me out.

shopkrystalandco
USA
Ungefär 2 månader användning av appen
ShopSocial, Inc. svarade 5 april 2023

Hi, shopkrystalandco

Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.

13 oktober 2023

Lee at Trendsi provided exceptional customer service. She was highly responsive, knowledgeable, and effective in solving my issue. Lee's courteous and friendly approach, along with their timely updates and follow-up, made the entire experience outstanding. I highly recommend their service.

Zaznzip
USA
Ungefär 2 månader användning av appen
ShopSocial, Inc. svarade 16 oktober 2023

Hello Zaznzip

Thank you for your glowing review! We're thrilled to hear that Lee provided you with exceptional customer service, and that she was highly responsive, knowledgeable, and effective in resolving your issue.

Lee's courteous and friendly approach, as well as the timely updates and follow-up, truly exemplify the kind of service we aim to provide. We greatly appreciate your recommendation and are here to assist you whenever you need. If you have more questions or require further support in the future, please don't hesitate to reach out. Your satisfaction is our priority!

9 juli 2024

Charles was very helpful in answering all my questions I had regarding shipping!

Diamond Eclipse Boutique
USA
Ungefär 2 månader användning av appen
ShopSocial, Inc. svarade 12 juli 2024

Hi Diamond Eclipse Boutique,

Thank you so much for your kind words! We're thrilled you love the app and had a great experience with our customer service. Charles is fantastic, and we're glad he could help you out quickly! 😊🚀

21 juni 2022

I absolutely love Trendsi! Everything syncs perfectly with Shopify. Checking out your customer's orders and buying samples is so easy and quick. They have a great selection of inventory, and I'm impressed with the quality of the items, including their shoes and accessories. I am so happy and appreciative that Trendsi reached out to work together. It's made a huge difference in being able to more frequently bring new styles to my customers. The customer support team is so nice, patient and effective. I am particularly grateful to Pinky, who got me started with Trendsi, Mia for answering my questions, and many other representatives. Thank you Trendsi! I also love your FB and IG lives and community you've created.

Amber Moon
USA
Ungefär 2 månader användning av appen
ShopSocial, Inc. svarade 24 juni 2022

Hi, Amber Moon

Thanks for leaving us a review, it is music to our ears! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Pinky and Mia! Please reach out to us anytime, we are available 24/7!

11 juni 2021

I USED THIS APP TO HELP ME WITH BETTER SALES AND LET ME SEE HOW TO SHOWCASE MY STORE. GO TRY THIS APP ITS AMAZING

FLAWSOME2
USA
Ungefär 2 månader användning av appen
ShopSocial, Inc. svarade 14 juni 2021

Hi FLAWSOME2,

Thank you for your review! We are so glad that you enjoy using Trendsi! It is our mission to help online sellers like you grow your sales. Please feel free to reach out with any questions or feedback, so we can provide you with even better services and support.

2 oktober 2022

Y'all every time I've needed assistance I have been so lucky to get Chette. Amazing customer service and SOOOOO happy I found Trendsi!!!! Love this dropshipper!!!!!!!!

Spring Bliss Boutique
USA
Ungefär 2 månader användning av appen
ShopSocial, Inc. svarade 7 oktober 2022

Hi, Spring Bliss Boutique

We are so grateful for your feedback and glad that Chette assisted you with the gold standards we have set for our Customer Support team. Please continue to reach out if you need help! We are available 24/7 💛

3 april 2023

Mía is phenomenal! She answered every question FAST! I use multiple dropshipping suppliers and now Trendsi is my FIRST choice when adding items. It’s because of Mía and her outstanding customer service skills as well as his professionalism.
Thank you again Mía- you are my “go-to” girl.

I wish there was a way to search by “color” - maybe in the future. I would like to see more bright colors, like pinks (fuchsia, hot pink..etc), blues ( royal blue, London Blue, Klein blue), and greens (Kelly, chartreuse)

Lorie G Boutique
USA
Ungefär 2 månader användning av appen
ShopSocial, Inc. svarade 5 april 2023

Hi, Lorie G Boutique

Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.

18 juni 2023

Chette was great! First Trendsi order in the books and was unsure on some of the processing. Had a few things I didn't finish setting up and was able to get that completed and confirm order was there and ready to go!

Pyper and Plum
USA
Ungefär 2 månader användning av appen
ShopSocial, Inc. svarade 19 juni 2023

Hi, Pyper and Plum

Chette really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to her. Please don't hesitate to reach out to our 24/7 support team again!

28 december 2023

I was having some issues with set up. Mary went above and beyond in assisting me. She was a wealth of knowledge. I am up and running now. Thank you Mary!

Aly Darlings
USA
Ungefär 2 månader användning av appen
ShopSocial, Inc. svarade 31 december 2023

Hello Aly Darlings,

Thrilled to hear you're up and running! 🚀 Big thanks to Mary for her stellar support and wealth of knowledge. Cheers to smooth sailing ahead! 🌟

11 november 2023

Chette was extremely helpful and fixed my problem fast! Thanks for everything!

Marlee K Boutique
USA
Ungefär 2 månader användning av appen
ShopSocial, Inc. svarade 14 november 2023

Hello Marlee K Boutique,

Hey there! 🌟 Thrilled to hear Chette rocked it and got things sorted for you in a flash! Thanks a bunch for sharing your awesome experience - we're here whenever you need us! 🚀✨