Arvostelut (46)

Kokonaisarvio
4,2
Lukumäärä luokitustasoa kohden
  • 83 % arvioista on 5 tähteä
  • 2 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 2 % arvioista on 2 tähteä
  • 13 % arvioista on 1 tähteä
2. marraskuu 2023

After testing the tool for a few weeks, we can definitely see how it can add value to a business.
-Consolidate information from multiple sources
-Understand customer traffic and purchases
-Cross validate on platform metrics versus several attribution models
-Gain confidence in budget allocation
-Analyse ROI on various initiatives
plus much more additional functionality, such as automated reporting, custom metrics, anomaly detection, OOS updates, cohort analysis.
It is worth noting that setting up was pretty straight forward, and the CS team is always happy to help.

While confident in my current appraisal, I mean to revise this review once I've had time to action on the insights that the tool is already providing us with.

Boody Australia
Australia
Noin kuukausi sovelluksen käyttöä
23. elokuu 2023

Triplewhale provides an excellent dashboard that lets me review the ROI of all eCommerce ads and ways for me to enter my site budget to track my store's profit. Rather than simply believing what my vendors say about the effectiveness of their ads, TripleWhale provides a new perspective for me to assess if my ad vendors are generating the desired results. Everyone I worked with Triplewhale was great, especially, Renee Scrybalo, who was patient and answered my questions promptly.

JVN Hair
Yhdysvallat
Yli vuosi sovelluksen käyttöä
21. marraskuu 2023

great app. helps tremendously, maggie in customer support is such a great help. highly recommend.

Ponyjet
Yhdistynyt kuningaskunta
Yli vuosi sovelluksen käyttöä
17. lokakuu 2023

We’ve been using TW for about a year and a half now. It’s overall a good tool, not great. Perhaps they’re still a small company, but they have a ton of visual bugs to iron out. The UX is also good, but not great. Their update to the retro icons style made things less user friendly. They say the integrate with Shopify, but they are far from actually integrating. You can’t filter the Pixel data based on any order or customer tags, which makes it super limiting. It would be amazing if you could filter the Pixel table data based on specific Shopify product data such as product type, etc. We’re overall still mostly happy customers, especially with the introduction of the organic channels in the Pixel table. They do have pretty responsive customer chat support, a must have for any Shopify app. We still think it needs a lot of UX love. Just wanted to give feedback on what would make it a 5-star experience for us.

edZOOcation
Yhdysvallat
Yli vuosi sovelluksen käyttöä
24. heinäkuu 2023

Triple Whale is great not only as an attribution platform to help you feel more confident about click data across multiple ad platforms, but also as a dependable dashboard providing insights into valuable, necessary business metrics for media efficiency, profitability, and customer value. The customer support is top notch as well.

Aloha
Yhdysvallat
Yli vuosi sovelluksen käyttöä
8. marraskuu 2023

Great tool. Easy to configure and get it going especially if you are on Shopify. Good support.

SQUATWOLF
Arabiemiirikunnat
8 kuukautta sovelluksen käyttöä
17. tammikuu 2024

Great customer service and great software to use to track daily profits

BeautyINKstitute
Yhdysvallat
12 päivää sovelluksen käyttöä
28. heinäkuu 2023

Great software, great team, great support...AND it always gets better. They are doing things right and its reflected in how the customers pain of disconnect is so high. But it's high because of the company as much as the software.

WINPRO Pet
Yhdysvallat
Noin 2 vuotta sovelluksen käyttöä
4. tammikuu 2024

Not compatible with Shopify Product Bundle App. Having big issues. All my bundles disappeared.

CLEANOFANT
Saksa
15 päivää sovelluksen käyttöä
26. heinäkuu 2023

Cannot live without. Would be Dead in the water on paid traffic. So many features that give extensive insight into the customer journey.

FitnessTeeCo
Yhdysvallat
Vuosi sovelluksen käyttöä