Recensioni (739)

Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
11 marzo 2026

Ottimo servizio clienti, sempre pronto ad aiutare, ottima qualita prezzo dell'app

Ebmini®
Paesi Bassi
5 mesi di utilizzo dell’app
TrueProfit Real-time Profit & LTV tracking ha risposto 12 marzo 2026

Hello Ebmini® store admin,

Thank you so much for your kind words and your honest feedback! We're committed to improving the product day by day to better meet customers' needs, so your feedback is already being recorded by our team.

We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data and making quick decisions on the business plans.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app

Best regards,
Durra
TrueProfit Support Team

11 marzo 2026

I have been using TrueProfit for over a year at this point and I have to admit that not having a profit calculator is biggest mistake a shop can do. You have to know where every dollar or euro goes to. TrueProfit goes very deep in to making sure you track every cent with complex tracking and I loved that Durra helped me setup all that up. 5/5 tool.

Carholics
Finlandia
Circa un anno di utilizzo dell’app
TrueProfit Real-time Profit & LTV tracking ha risposto 12 marzo 2026

Hello Carholics store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Durra
The TrueProfit team

20 gennaio 2026

The new features in TrueProfit have been extremely helpful for our store. The transaction fee syncing with Stripe works much better now, and the overall reporting feels more accurate and reliable.

What I appreciate the most is the support team they are fast, friendly, and genuinely committed to solving any issue. The DEV team followed up closely, explained everything clearly, and made sure everything was working properly on our side.

Highly recommended. Excellent app and even better customer service.

Wellfood
Messico
Oltre un anno di utilizzo dell’app
TrueProfit Real-time Profit & LTV tracking ha risposto 21 gennaio 2026

Hello Wellfood store admin,

Thank you so much for your kind words! We're glad to know about your positive experience with our app.

We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app

Best regards,
Grace
TrueProfit Support Team

13 febbraio 2026

TrueProfit helped my a lot with calculation my profit.Its Seamless and super easy to setup one concern is the pricing but still really good customer support and features

Minimama
Stati Uniti
8 mesi di utilizzo dell’app
TrueProfit Real-time Profit & LTV tracking ha risposto 16 febbraio 2026

Hello Minimama store admin,

We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far.

By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules

Best regards,
Durra
TrueProfit Support Team

4 febbraio 2026

Excellent customer service. One of the most useful apps as it tells you exactly where you are loosing money and how to fix it

Frome
Canada
5 mesi di utilizzo dell’app
TrueProfit Real-time Profit & LTV tracking ha risposto 4 febbraio 2026

Hello Frome store admin,

We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far.

By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules

Best regards,
Grace
TrueProfit Support Team

13 gennaio 2026

Excellent experience with Vani, who helped me set up my account, particularly with regard to shipping and freight costs by country. Screen sharing and clear instructions helped me understand everything and set up my account correctly. Thank you for your support.

CARYLO
Francia
7 mesi di utilizzo dell’app
TrueProfit Real-time Profit & LTV tracking ha risposto 13 gennaio 2026

Hello CARYLO store admin,

We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far.

By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules

Best regards,
Vani
TrueProfit Support Team

27 febbraio 2026

"Amazing support from Vani! She was incredibly helpful in setting up my collaborator access and making sure my custom shipping data was accurate. Fast, professional, and very knowledgeable. TrueProfit is a must-have for any Shopify owner looking for real clarity on their net profit. Thank you, Vani!"

BlushFashionstore
Paesi Bassi
30 giorni di utilizzo dell’app
TrueProfit Real-time Profit & LTV tracking ha risposto 27 febbraio 2026

Hello BlushFashionstore store admin,

Thank you so much for your kind words and your honest feedback! We're committed to improving the product day by day to better meet customers' needs, so your feedback is already being recorded by our team.

We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data and making quick decisions on the business plans.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app

Best regards,
Vani
TrueProfit Support Team

8 marzo 2026

I am still in the free trial of this app to see if it will do what I need it to, but so far it is very close. If you use a common shipping software like shipstation or shipbob or shopify native you can sync your shipping costs in and get a very close to accurate view of true costs/profit. You can build in an order charge if you use a fulfillment center but you can't build in an item pick charge (you need to estimate the average picks per order). Other than that it syncs with my ad platforms & I can ad all other expenses to see close the true profit for each order. Customer service has been helpful as well. Thank you Durra for quickly answering my questions :)

Interior Delights
Stati Uniti
23 giorni di utilizzo dell’app
TrueProfit Real-time Profit & LTV tracking ha risposto 8 marzo 2026

Hello Interior Delights store admin,

Thank you so much for your kind words and your honest feedback! We're committed to improving the product day by day to better meet customers' needs, so your feedback is already being recorded by our team.

We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data and making quick decisions on the business plans.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app

Best regards,
Durra
TrueProfit Support Team

9 marzo 2026

Great app for keeping an eye on your main metrics. The support was also great when I ran into a bug -- shout out to grace!

GetUp Alarm
Regno Unito
22 giorni di utilizzo dell’app
TrueProfit Real-time Profit & LTV tracking ha risposto 10 marzo 2026

Hello GetUp Alarm store admin,

Thank you so much for your kind words and your honest feedback! We're committed to improving the product day by day to better meet customers' needs, so your feedback is already being recorded by our team.

We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data and making quick decisions on the business plans.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app

Best regards,
Grace

8 gennaio 2026

Had a great experience with customer support helping me set up a complex custom metric which was finding out the Average COG's profit margin on my Average Order Value

VENTEK
Australia
Circa 2 mesi di utilizzo dell’app
TrueProfit Real-time Profit & LTV tracking ha risposto 8 gennaio 2026

Hello VENTEK store admin,

Thank you so much for your kind words! We're glad to know about your positive experience with our app.

We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app

Best regards,
Grace
TrueProfit Support Team