Recensioni (418)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 96% delle recensioni ha 5 stelle
  • Il 2% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
15 novembre 2023

awesome app amazing customer service mrs. Harper was excellent and really helped me out quickly and explained every step of the way.

My Store
Stati Uniti
27 giorni di utilizzo dell’app
TrueProfit Real-time Profit & LTV tracking ha risposto 20 novembre 2023

Hello My Store store admin,
Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

18 ottobre 2023

Have been using this App for 4 years, it improved alot and is the best on the market. Awesome customer service aswell, thank you Vani for assisting me always.

Cataleya Infinity
Austria
3 mesi di utilizzo dell’app
TrueProfit Real-time Profit & LTV tracking ha risposto 27 ottobre 2023

Hi Cataleya Infinity store admin,
Here is Harper from the TrueProfit team.

Thank you for being a part of our journey towards excellence! We are humbled by your positive feedback and the time you've taken to share your experience with our app. Your words inspire us to keep pushing the boundaries of innovation and make our app even more powerful and user-friendly.

With the Product Analytics V2 feature, you can view the Ad spend, Costs, and Net profit for each product on Product Analytics V2. We believe this feature will be helpful in building sales and marketing strategies.

If you have any further questions, please do not hesitate to reach out to us via our live chat, or email us at support@trueprofit.io

Best regards,
Harper
TrueProfit team

29 novembre 2023

The data tracking is very accurate and the customer service will help me solve all my problems.

OPTICREV
Stati Uniti
3 mesi di utilizzo dell’app
TrueProfit Real-time Profit & LTV tracking ha risposto 30 novembre 2023

Hi OPTICREV admin,
Your feedback is incredibly valuable to us. With new feature Marketing Attribution, TrueProfit now can start tracking and attributing conversions for all added marketing channels. Meanwhile, other metrics are pulled directly from the ad channels you are using, so that you don't have to switch between tabs to see your ads performance.

Once again, we genuinely appreciate your kind words and support. Your satisfaction is our utmost priority, and we will continue to enhance our app's features and functionality to ensure it meets and exceeds your expectations.

If you have any further questions, please do not hesitate to reach out to us via our live chat, or email us at support@trueprofit.io

Best regards,
Harper

20 marzo 2024

Thanks

Scentio.at
Austria
Circa un'ora di utilizzo dell’app
TrueProfit Real-time Profit & LTV tracking ha risposto 21 marzo 2024

Hello Scentio.at store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

9 novembre 2023

Exactly what you need to give visibility on your store's performance!

Ralphmattew
Emirati Arabi Uniti
5 mesi di utilizzo dell’app
TrueProfit Real-time Profit & LTV tracking ha risposto 11 novembre 2023

Hi Ralphmattew admin,
Here is Vani from the TrueProfit team. Your feedback is incredibly valuable to us.
With the Bundling feature, you can effortlessly discover the best product combinations that appeal to your customers and increase your sales.

Once again, we genuinely appreciate your kind words and support. Your satisfaction is our utmost priority, and we will continue to enhance our app's features and functionality to ensure it meets and exceeds your expectations.

If you have any further questions, please do not hesitate to reach out to us via our live chat, or email us at support@trueprofit.io

Best regards,
Vani

11 gennaio 2024

Increible, llevar tu tienda sin saber tus números es como pegarte un tiro en el pie. Esta app te analiza todos los datos para que no vayas con los ojos vendados! brutal, super recomendada

BRILLIA
Spagna
14 giorni di utilizzo dell’app
TrueProfit Real-time Profit & LTV tracking ha risposto 12 gennaio 2024

Hello BRILLIA store admin,

Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

5 gennaio 2024

amazing software and the customer support outperfoms any expectations. Great service!

Krystal København
Bulgaria
8 giorni di utilizzo dell’app
TrueProfit Real-time Profit & LTV tracking ha risposto 9 gennaio 2024

Hello Krystal København admin,

Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit

13 luglio 2023

Awesome support ! I love using this app man, thank you harper you are an amazing agent as well, much appreciated.

iloinen
Giappone
Circa un anno di utilizzo dell’app
TrueProfit Real-time Profit & LTV tracking ha risposto 19 luglio 2023

Hello iloinen store admin,

From the True Profit team, this is Harper. Thank you very much for sharing your thoughts about our app and the caliber of our customer service on behalf of the entire team. To give you more advantages while using the True Profit app, we will continue to create new features.

There is a current upgrade to Product Analytics version 2 that gives you more information on each product. You can use product analytics to help you analyze data on all of your products to determine which are the most well-liked. Users of our Advanced Plan and higher can access the feature. For further details about this feature, kindly click on this link.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

Please do not hesitate to contact us via our live chat if you have any additional queries.

Best regards,
Harper
TrueProfit

21 agosto 2023

Very bad experience with this app, customer service is not comprehensive at all. App is hard to set up. I don't recommend using this app at all. BeProfit is much Better.

Splendidae
Francia
2 mesi di utilizzo dell’app
TrueProfit Real-time Profit & LTV tracking ha risposto 22 agosto 2023

Hi, Splendidae store admin

Here is Harper from True Profit team. I hope this message finds you well. We appreciate your recent communication concerning your refund request and the experience you've encountered. We understand that your experience was rooted in a subscription refund request, and we'd like to clarify some aspects of the situation.

It's important to note that the negative experience you had was not due to any issues with our app, as you mentioned. Instead, it arose from the process of requesting a refund for a subscription that had been inadvertently overlooked for cancellation.

Our team is dedicated to ensuring the fair treatment of all users and protecting the integrity of our services. We must uphold the policies and processes in place, which may sometimes involve financial discussions and clarifications to address specific cases. We value the hard work and dedication that goes into the development of our services, and we strive to maintain fairness and consistency for all our users.
Hope to receive a response from you.

Best Regards!
Harper
TrueProfit - Profit & Lost, LTV Analytics

11 settembre 2023

Great and quick service. Integrates all costs into your dashboard.

Blendo.
Canada
Circa 2 mesi di utilizzo dell’app
TrueProfit Real-time Profit & LTV tracking ha risposto 13 settembre 2023

Hi Blendo store admin,
Here is Windy from the TrueProfit team.

We are grateful to you on our heartfelt for taking the time to leave feedback for us, it really encourages us.

Our app goes beyond providing real-time net profit insights; it also offers the ability to track Revenue (UTM) and ROAS for each advertising platform. This empowers you to analyze the return on investment for every unit of advertising cost, allowing you to devise an effective marketing strategy tailored to each advertising channel.

Your satisfaction remains our utmost priority, and we are unwavering in our commitment to fulfilling your needs. Moving forward, we will continue to fine-tune and expand our app's features and functionality to not only meet but surpass your expectations.

If you have any further questions, please do not hesitate to reach out to us via our live chat, or email us at support@trueprofit.io

Best regards,
Windy
TrueProfit team