Recensioni (620)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 96% delle recensioni ha 5 stelle
  • Il 2% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
3 maggio 2024

Attention all business owners! It's essential to double-check the accuracy of your refund versus returns data. Shopify's financial summary counts all return requests as issued refunds, which can be misleading. Not all return requests are accepted, and not all approved returns end up refunded. Stay vigilant to ensure more precise results. I've discussed this concern with the TrueProfit team, but they believe making changes now isn't practical. So, choose wisely. Accurate net profit reporting is crucial for all of us.

Apollo Moda
Stati Uniti
Circa un mese di utilizzo dell’app
TrueProfit Real-time Profit & LTV tracking ha risposto 6 maggio 2024

Hello Apollo Moda store admin,
We deeply regret the issues you've experienced with the data in our app. We understand that it does not currently meet your specific requirements, particularly in relation to aligning with your needs for metrics such as "Refund and Return." Our aim has always been to ensure that our app aligns seamlessly with Shopify's total sales report, and we recognize that this falls short of your expectations when you require alignment with Shopify's Payments report.

Your feedback is incredibly valuable to us, and we assure you that our team is carefully considering your suggestions for potential updates in the future to serve your needs better.

Once again, we apologize for any inconvenience and appreciate your understanding. Should you have further feedback or questions, please do not hesitate to contact us directly via support@trueprofit.io

Warm regards,
Harper
True Profit Team

23 luglio 2024

Peferfect Support

SommerCool
Germania
16 giorni di utilizzo dell’app
TrueProfit Real-time Profit & LTV tracking ha risposto 26 luglio 2024

Hello SommerCool admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

19 maggio 2024

Vani was very responsive and helpful in getting familiar with TrueProfit! She did an amazing job!:)

mycustomlove
Emirati Arabi Uniti
2 mesi di utilizzo dell’app
TrueProfit Real-time Profit & LTV tracking ha risposto 20 maggio 2024

Hello mycustomlove store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

9 maggio 2024

TrueProfit app support is top-notch! Vani, the support representative, was incredibly helpful. She patiently explained all the features of the app and assisted me in setting it up. Super supportive! Thank You Vani :) Amazing

NORDIC MOVEMENT GROUP
Svezia
Circa 2 mesi di utilizzo dell’app
TrueProfit Real-time Profit & LTV tracking ha risposto 10 maggio 2024

Hello NORDIC MOVEMENT GROUP store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

12 dicembre 2023

I had some questions regarding the set up and calculations of my app. I met with Harper from their customer support team via an online meeting and she was absolutely wonderful. Harper was able to work through everything with me, answer all of my questions, and explain what was going on. I cannot thank her enough for all of the amazing help!!

VIVANOVA
Stati Uniti
4 mesi di utilizzo dell’app
TrueProfit Real-time Profit & LTV tracking ha risposto 13 dicembre 2023

Hello VIVANOVA store admin,
Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

3 luglio 2024

Good app and good support

My Store
Bulgaria
9 giorni di utilizzo dell’app
TrueProfit Real-time Profit & LTV tracking ha risposto 4 luglio 2024

Hello My Store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Durra
True Profit

7 dicembre 2023

I have tried several apps and this one is the best by far. Give it a try you will be glad you did.

Toriant
Stati Uniti
6 mesi di utilizzo dell’app
TrueProfit Real-time Profit & LTV tracking ha risposto 10 dicembre 2023

Hello Toriant store admin,
Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

3 maggio 2024

Great customer support, always looking out for you and your data :)

Avellique
Germania
Circa un mese di utilizzo dell’app
TrueProfit Real-time Profit & LTV tracking ha risposto 4 maggio 2024

Hello Avellique store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

7 dicembre 2023

This is the best app you tracking your numbers by far. Let me save you a lot of time and headaches. Look no further. THIS IS IT

Glittes
Stati Uniti
11 mesi di utilizzo dell’app
TrueProfit Real-time Profit & LTV tracking ha risposto 8 dicembre 2023

Hello Glittes store admin,
Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

12 luglio 2024

true profit was great grace helped me setup easy.

Opulence & Co.
Canada
Circa un'ora di utilizzo dell’app
TrueProfit Real-time Profit & LTV tracking ha risposto 13 luglio 2024

Hello Opulence & Co. admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit