レビュー (617)

総合評価
4.9
評価レベルごとの件数
  • 評価の96%は5つ星です
  • 評価の2%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年5月3日

Attention all business owners! It's essential to double-check the accuracy of your refund versus returns data. Shopify's financial summary counts all return requests as issued refunds, which can be misleading. Not all return requests are accepted, and not all approved returns end up refunded. Stay vigilant to ensure more precise results. I've discussed this concern with the TrueProfit team, but they believe making changes now isn't practical. So, choose wisely. Accurate net profit reporting is crucial for all of us.

Apollo Moda
アメリカ合衆国
アプリの使用期間:約1ヶ月
TrueProfit Real-time Profit & LTV trackingが返信しました 2024年5月6日

Hello Apollo Moda store admin,
We deeply regret the issues you've experienced with the data in our app. We understand that it does not currently meet your specific requirements, particularly in relation to aligning with your needs for metrics such as "Refund and Return." Our aim has always been to ensure that our app aligns seamlessly with Shopify's total sales report, and we recognize that this falls short of your expectations when you require alignment with Shopify's Payments report.

Your feedback is incredibly valuable to us, and we assure you that our team is carefully considering your suggestions for potential updates in the future to serve your needs better.

Once again, we apologize for any inconvenience and appreciate your understanding. Should you have further feedback or questions, please do not hesitate to contact us directly via support@trueprofit.io

Warm regards,
Harper
True Profit Team

2021年2月17日

I used to love this app when it was free, but i am uninstalling after they made it 19.99 a month. :(

Rejuventco™
アメリカ合衆国
アプリの使用期間:3ヶ月