Avaliações (681)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 97% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
14 de janeiro de 2025

Great app - does pretty much everything we need it to. It offers a lot more features compared to the Shopify dashboard.

Super helpful support, and shout-out to Vani who helped with my latest case - available to help solve my problem within a few mins.When features aren't currently available in the app, they clearly want to know more so they can investigate and make the app better. Great service overall!

Vyne
Reino Unido
Quase 2 anos usando a aplicação
Questão respondida por TrueProfit Real-time Profit & LTV tracking 15 de janeiro de 2025

Hello Vyne store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

28 de dezembro de 2024

’ve been using TrueProfit for a while now, and it’s been a game-changer for tracking my business profits and expenses. The app is incredibly easy to use, and the features are exactly what I needed.

What truly stood out was the excellent customer service. I had a question about one of the features, and the support team was extremely responsive and helpful. They went above and beyond to ensure everything was clear and resolved quickly.

Highly recommend this app to anyone looking to streamline their financial tracking!

Phoenix Wear
Estados Unidos
7 meses usando a aplicação
Questão respondida por TrueProfit Real-time Profit & LTV tracking 29 de dezembro de 2024

Hello Phoenix Wear store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

9 de janeiro de 2025

I have been using Trueprofit to consolidate our reports from different stores. The customer support is amazing. Vani helped us out fixing some custom taxes issues to report our net profits the right way. I highly recommend it.

Glød Copenhagen
Dinamarca
5 meses usando a aplicação
Questão respondida por TrueProfit Real-time Profit & LTV tracking 10 de janeiro de 2025

Hello Glød Copenhagen store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

20 de novembro de 2024

BEST PROFIT TRACKING APP! A very handy, clear app where everything can be clearly seen, the support is also great and you will be helped immediately if you have any questions. VANI helped me with all my questions, very clear explanations. I recommend this app to everyone for your Profit Tracking!

VIXIO
Países Baixos
9 meses usando a aplicação
Questão respondida por TrueProfit Real-time Profit & LTV tracking 21 de novembro de 2024

Hello VIXIO store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

21 de dezembro de 2024

Do not recommend, beware of extremely high extra hidden costs.

App is working okay, but we had a uplift in sales for 2 months, which is why we were charged QUADRUPLE the amount we pay for our subscription PLUS the subscription fee. We did not get any notification that the orders will now cost something. Other Apps handle this differently which is why we will switch to an app that is more transparent. Also support did nothing, to compensate us, even though we upgraded to a higher plan.

bamtoo
Alemanha
Aproximadamente 1 ano usando a aplicação
Questão respondida por TrueProfit Real-time Profit & LTV tracking 25 de dezembro de 2024

Dear bamtoo store admin,

We have noticed that you have uninstalled our application, and we regard your departure as a significant loss. I would like to follow up on our previous efforts to resolve the unexpected extra charge, as we have not yet received a response.
Please note that our compensation offers remain available, and we would be pleased to discuss them with you at your convenience.

Regarding your feedback:

- "App is working okay."
–> We appreciate your positive comment and are committed to maintaining a high-quality user experience.

- "We did not get any notification about additional charges."
–> This information is displayed on the pricing plan, and we request your approval during the installation process. We acknowledge your feedback and are planning to implement additional notifications regarding quota changes to further enhance communication.

- "Support didn’t do anything to compensate us after upgrading."
–> We have made multiple attempts to address this concern, including reaching out to discuss the matter with our billing team.

We hope this provides clarification and encourages you to reconsider the overall value and quality of our app.

Sincerely,
Grace
TrueProfit Team

2 de janeiro de 2025

Great support experience. Grace was very helpful answering all our questions about custom costs, calculation formulas, and provided hands on examples.

Own Boss Supply Co
Estados Unidos
9 meses usando a aplicação
Questão respondida por TrueProfit Real-time Profit & LTV tracking 3 de janeiro de 2025

Hello Own Boss Supply Co store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Grace
True Profit

25 de dezembro de 2024

Vani is one of the best customer support agents I have worked with. She spotted a mistake in our COGs, that I had completely forgotten about and messaged me to make sure that we fix it. Great support!

Natural Wellness
Estados Unidos
3 meses usando a aplicação
Questão respondida por TrueProfit Real-time Profit & LTV tracking 26 de dezembro de 2024

Hello Natural Wellness store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

13 de dezembro de 2024

super efficient customer service. Really one of the few out there being actually competent and fast answering. Great experience with the UI so far. 10/10

Avoa
Estados Unidos
3 meses usando a aplicação
Questão respondida por TrueProfit Real-time Profit & LTV tracking 14 de dezembro de 2024

Hello Avoa store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

2 de janeiro de 2025

Support from these guys is very good. Precise and analytic problem solving while beeing in a meeting.
Also response time is max 5 mins and they supply you with every solution.
Lewis Le is the GOAT.

Qonect
Alemanha
Aproximadamente 1 mês usando a aplicação
Questão respondida por TrueProfit Real-time Profit & LTV tracking 3 de janeiro de 2025

Hello Qonect store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Lewis
True Profit

21 de janeiro de 2025

Truly amazing app and support. Thank you!

Thanks to Durra, she helped me to set up a complex COGS setting, which saved my time.

Super!

Nuora
Estados Unidos
Aproximadamente 2 meses usando a aplicação
Questão respondida por TrueProfit Real-time Profit & LTV tracking 22 de janeiro de 2025

Hello Nuora store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Durra
True Profit