Avaliações (714)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
14 de janeiro de 2026

No need for other apps. This one is pretty good and the customer support is awesome. It seemed a bit expensive at first, but I realized I wasn’t making as much profit as I thought. It’s valuable to find that out.

SHE SIDE
Estados Unidos
Aproximadamente 20 horas usando a aplicação
Questão respondida por TrueProfit Real-time Profit & LTV tracking 14 de janeiro de 2026

Hello SHE SIDE store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
TrueProfit team

23 de janeiro de 2026

I was unsure of how to set up my cogs and shipping on TP. Durra answered my questions patiently and thoroughly, and even checked my TP setup directly and sent me screenshots to aid my understanding. Durra was very helpful, wonderful service and wonderful app!

Ryaris
Singapura
Aproximadamente 16 horas usando a aplicação
Questão respondida por TrueProfit Real-time Profit & LTV tracking 24 de janeiro de 2026

Hello Ryaris store admin,

Thank you so much for your rating! We're thrilled about your positive experience.

We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability.

If you have any further questions, feel free to reach out to us via live chat or at support@trueprofit.io.

Best regards,
Durra
TrueProfit team

16 de janeiro de 2026

Merci à Grace d'avoir résolu aussi rapidement un petit bug application très facile à utiliser et performante.

Wouftoy – Harnais Anti-Traction pour Chien | Confort et Sécurité
França
3 meses usando a aplicação
Questão respondida por TrueProfit Real-time Profit & LTV tracking 16 de janeiro de 2026

Hello Wouftoy – Harnais Anti-Traction pour Chien | Confort et Sécurité store admin,

Thank you so much for your kind words! We're glad to know about your positive experience with our app.

We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app

Best regards,
Grace
TrueProfit Support Team

27 de janeiro de 2026

Outstanding customer service experience.

ADAMUS
Portugal
26 dias usando a aplicação
Questão respondida por TrueProfit Real-time Profit & LTV tracking 28 de janeiro de 2026

Hello ADAMUS store admin,

Thank you so much for your rating! We're thrilled about your positive experience.

We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability.

If you have any further questions, feel free to reach out to us via live chat or at support@trueprofit.io.

Best regards,
Vani
TrueProfit team

15 de janeiro de 2026

Vani was quick and responsive and fixed my issue instantly

MineOne
Reino Unido
3 meses usando a aplicação
Questão respondida por TrueProfit Real-time Profit & LTV tracking 18 de janeiro de 2026

Hello MineOne store admin,

Thank you so much for your kind words! We're thrilled to hear about your positive experience with TrueProfit.

We also wanted to share a feature you might find helpful: Shipping Cost by Quantity Based. This lets you set different shipping costs based on the number of items in an order, giving you more accurate profit calculations, especially if your shipping fees scale with quantity.

You can learn more about how it works here:
helpdesk.trueprofit.io/en/articles/11325209-set-up-quantity-based-and-weight-based-shipping-costs

Best regards,
Vani
TrueProfit Support Team

21 de dezembro de 2025

I was a bit confused on how to setup my bundles cost of goods as it was a bit tricky navigating the app but Durra was very helpful in doing this for me, durra invited me to a google meeting and took me step by step on how to input all my cost of goods accurately and correctly and it was a lot simpler than i thought thanks to her help, durra was very nice and kind and very helping, great customer service.

Lumi Beam
Reino Unido
Aproximadamente 20 horas usando a aplicação
Questão respondida por TrueProfit Real-time Profit & LTV tracking 23 de dezembro de 2025

Hello Lumi Beam store admin,

Thank you so much for your kind words! We’re thrilled to hear about your positive experience with TrueProfit.

We also wanted to let you know about helpful feature: Transaction Fee Sync. This automatically pulls transaction fees directly from Shopify Payments and PayPal, giving you more precise profit calculations without the need for manual updates.

You can learn more about how to set it up here:
https://helpdesk.trueprofit.io/en/articles/11325244-set-up-transaction-fees

Best regards,
Durra
TrueProfit Support Team

14 de janeiro de 2026

Very good app for profit analytics! Great support, especially from Vani; they were really helpful!

AXIRA
Noruega
2 meses usando a aplicação
Questão respondida por TrueProfit Real-time Profit & LTV tracking 14 de janeiro de 2026

Hello AXIRA store admin,

We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far.

By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules

Best regards,
Vani
TrueProfit Support Team

19 de dezembro de 2025

Amazing app, loads of useful analytic features, Vani from the customer support team is spot on and super helpful

Sis What's The Tee
Reino Unido
4 meses usando a aplicação
Questão respondida por TrueProfit Real-time Profit & LTV tracking 20 de dezembro de 2025

Hello Sis What's The Tee store admin,

Thank you so much for your kind words! We're glad to know about your positive experience with our app.

We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data and making quick decisions on the business plans.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app

Best regards,
Vani
TrueProfit Support Team

23 de dezembro de 2025

Vani was very helpful and showed me everything I need to know to work out my costs properly.

VitaliQ
Reino Unido
4 meses usando a aplicação
Questão respondida por TrueProfit Real-time Profit & LTV tracking 23 de dezembro de 2025

Hello VitaliQ store admin,

Thank you so much for your kind words! We're glad to know about your positive experience with our app.

We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app

Best regards,
Vani
TrueProfit Support Team

18 de outubro de 2025

Received helpful advice from Durra on tax set-up within TP. The app is proving very helpful to my business.

Niblick Manor
França
Aproximadamente 2 meses usando a aplicação
Questão respondida por TrueProfit Real-time Profit & LTV tracking 18 de outubro de 2025

Hello Niblick Manor store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules

Best regards,
Durra
TrueProfit Support Team