Avaliações (604)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 96% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
25 de setembro de 2024

outstanding service I received! From the very beginning, Durra was patient, attentive, and genuinely committed to resolving my issue. She took the time to fully understand my concerns, offered clear and practical solutions, and followed up to make sure everything was working smoothly.

What really stood out was Durra's professionalism and friendly demeanor. She made me feel like a valued customer and reassured me every step of the way. Her expertise with the TrueProfit app is impressive, and she explained everything in a way that was easy to understand, even for someone like me who isn't very tech-savvy.

Amimour
Reino Unido
4 months usando a aplicação
Questão respondida por TrueProfit Real-time Profit & LTV tracking 26 de setembro de 2024

Hello Amimour store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Durra
True Profit

Editado a 23 de setembro de 2024

Update: The support is really nice and helped me with my problem, everything works nice :) I love the dark design

myvial
Alemanha
7 months usando a aplicação
Questão respondida por TrueProfit Real-time Profit & LTV tracking 29 de outubro de 2024

Hello myvial store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit

4 de outubro de 2024

Real time Profit tracking is perfect for scaling. Some errors may happens but the customer service is just outstanding and quick-response. Highly recommend.

Histozing
Estados Unidos
12 months usando a aplicação
Questão respondida por TrueProfit Real-time Profit & LTV tracking 10 de outubro de 2024

Hello, Histozing store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Grace
True Profit

Editado a 19 de setembro de 2024

Support is helpful and timely. The app for the cost is a value. Of course there are always some additional features/metrics that we would like to see, it is a great app overall as compared to other profit apps we have used in the past

Blood Run Fishing
Estados Unidos
3 months usando a aplicação
Questão respondida por TrueProfit Real-time Profit & LTV tracking 8 de setembro de 2024

Hello Blood Run Fishing store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Gabriel
True Profit

1 de outubro de 2024

Amazing app that works so well and very easy to use, plus the best customer support I've found anywhere. Thanks Harper

The Glow Company
Austrália
10 months usando a aplicação
Questão respondida por TrueProfit Real-time Profit & LTV tracking 2 de outubro de 2024

Hello The Glow Company store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

4 de novembro de 2024

I had a great experience speaking with Gabriel today. He answered my inquiries quickly . Thank you for making the experience so smooth. Keep up the nice work!

Purple Dream
Canadá
About 2 months usando a aplicação
Questão respondida por TrueProfit Real-time Profit & LTV tracking 5 de novembro de 2024

Hello Purple Dream store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We’d also like to introduce our custom rule feature for ad synchronization, designed to help you track specific campaigns seamlessly. This feature enables precise control over campaign data and is available for the Ultimate plan and above.

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Gabriel
True Profit

15 de outubro de 2024

Excellent app and amazing support!

I am extremely satisfied with TrueProfit. It has been an essential tool for tracking my ad spend and getting a clear view of my store's profits. The interface is easy to use, and the automatic updates every 15 minutes are incredibly helpful.

Additionally, the customer support is outstanding. I had a few questions, and the team was super quick and helpful in responding. They genuinely care about providing the best experience possible. I highly recommend this app to anyone looking to optimize their e-commerce operations!

Cactos AL
Reino Unido
10 days usando a aplicação
Questão respondida por TrueProfit Real-time Profit & LTV tracking 16 de outubro de 2024

Hello Cactos AL store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Durra
True Profit

27 de setembro de 2024

Amazing product and amazing customer service! Shoutout to Grace she was so helpful settting things up

Tasholy
Reino Unido
Almost 2 years usando a aplicação
Questão respondida por TrueProfit Real-time Profit & LTV tracking 28 de setembro de 2024

Hello Tasholy store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit

1 de novembro de 2024

Thank you for the amazing service! We have solved the issue of VAT and I am very happy with the support we received!

#NoNic Necklace™
África do Sul
5 months usando a aplicação
Questão respondida por TrueProfit Real-time Profit & LTV tracking 2 de novembro de 2024

Hello #NoNic Necklace™ store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

15 de outubro de 2024

I was with another popular profit app for a long time, but they recently stopped providing 'real' support, so was looking for a different app.

Came across TrueProfit and I must say that this is the new best profit app there is. Special thanks to Lewis for helping me setup my complicated shipping costs.

Baby Knits
Países Baixos
21 days usando a aplicação
Questão respondida por TrueProfit Real-time Profit & LTV tracking 16 de outubro de 2024

Hello Baby Knits store admin,

Thank you so much for your kind words! We're excited to share our Quantity Break feature with you.

This feature helps you calculate the Cost of Goods Sold (COGS) and shipping costs more accurately by applying tiered pricing based on the quantity of products sold. It’s a great tool for enhancing cost management and optimizing your pricing strategies.

If you have any further questions, please get in touch with us via live chat or at support@trueprofit.io.

Best regards,
Lewis
True Profit