Trunk ‑ Stock Sync & Bundling

I am very happy with your app--wish I'd done this years ago! Finally I can sleep without worrying about having oversold during the night when I get up in the morning!

We have only been with Trunk for a few weeks, but those weeks have proven to be beneficial for our business. The inventory adjustments are a time saver and does very well across our platforms. ~ CB

When I first installed this app, it seemed to work great and it would be perfect for what we needed. Is it too good to be true? Then the problems came. I updated inventory on a product and then it would revert to restocked. I thought maybe I did something wrong so I fixed it. I then added stock for a different product and a customer asked me if it had sold out. It had not (had they not asked I would not have known this was happening!). So I look and all the items that I had updated with new inventory were not synced up. The problems first came to my attention on a Wednesday when I thought I had did something wrong. Who knows how long it actually started before that. I contacted Trunk Thursday and again Friday. They got back to me Friday evening saying that there was something wrong on Etsy's end. Except how could that be because Shopify was also coming in incorrect. I had provided screenshots. Either way, there seems to be no urgency. The entire weekend we're losing sales because items are showing out of stock and then we are receiving orders for items that are out of stock and I have to cancel orders. In all, we have 5 days (that I know of) where this app is not working properly. What a nightmare. I LOVE the idea of the app if it worked the way it was suppose to. I am disappointed that an issue that starts on a Wednesday is not even resolved by Sunday (and is still unresolved as I write this). For this reason, I can not confidently recommend this app.

My etsy store has been growing steadily but I had held off on opening Shopify in parallel because of the inventory sync problem. I wanted something simple that would do exactly what I need without paying for a lot of features I don't use. Trunk has 100% delivered on this! The dev team are extremely helpful and responsive. Highly recommended, I'm very happy with it. Thank you James : )

Easy to use, great for keeping control of inventory across bundles. We use it for grocery bundles and recipe kits with multiple items.

I've used a few different apps to sync my Shopify/Square inventory and this is by far the best one! Easy to install, real time updates, user friendly and the developers are just fantastic with support. Would definitely recommend!

The app is working really well, very impressed after being with Linnworks for many years. The support from James has been amazing and the user interface is fantastic.

We did a ton of research before we decided to go with Trunk. We are a small company and needed a solution that would scale with us, but could not start at the price point of some of the larger products out there. Getting it installed was a little rough, and we had some issues that were brutal to over come, but Trunk worked with us (through Chat, no phone communication allowed) to solve the problems and now it it working great. It did take a few weeks to get the problems solved. I am glad we worked through the onboarding to get this program to work for us. For the first time, we are not dealing with over selling products. I give this 4 stars because the customer service and communication need a little work.

James is beyond helpful! I was having issues syncing my products and getting all my sku’s organized. James has always been available to help work through any issues.

Trunk has made such an exceptional difference for me in managing my inventory. I am now able to keep track of items that have been bundled as gift sets, without having to separate them manually or spend hours recounting every week. It allows me to sync my inventory on both my Shopify and my Etsy sites, without the headache of updating both sites every time inventory changes.