Avaliações (1.537)

Classificação geral
4,9
Número por nível de avaliação
  • 90% das avaliações são de 5 estrelas
  • 8% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
17 de março de 2021

The app looks great and increases trust, but the customer service is very poor, they ignored 3 of my emails and when they did respond they did not fix what I requested and were very slow to get back to me. Very dissapointed.

HappyStore
Estados Unidos
Quase 3 anos usando o app
8 de agosto de 2019

It is not working on my store i wanted to upgrade but it did not work i even sent a email to support team but no one replied back

The Ornate Room
Índia
Mais de 1 ano usando o app
ShopClimb deixou uma resposta 8 de agosto de 2019

Hello and sorry about that! Somehow we lost track of the ticket you created. I found it now and am replying to see how we can help. Again, apologies for the delay.

28 de agosto de 2020

Badges look good and would be really useful, though they did not load to any of my pages. I have the premium version.

Flexpress
Estados Unidos
5 meses usando o app
Data de edição: 29 de abril de 2019

I have just upgraded and it's still only showing the basic app features, so I would appreciate some advice on how to sort this issue out, please.
I'll send an email to support now and update this review once the problem has been sorted.

UPDATE!

Installed this app on the 12th April and upgraded - it didn't upgrade, so I still only had the free version! Contacted the app provider and heard nothing ...

Gala Wildlife
Reino Unido
3 meses usando o app
28 de janeiro de 2018

The trust badge doesn’t appear. I was excited to use your app but ended up disappointed.

Travelogue Diary
Filipinas
2 meses usando o app
5 de março de 2018

Apparently uninstalling the app does not remove all coding left behind. Somehow the trust badges are left in my footer and when I reached out to Hektor for support, I was told "it is in my theme and I needed to contact shopify". I have closed my shop down temporarily trying to fix this. If you like fixing errors with no help, this is the app for you.

Nocri
Estados Unidos
Aproximadamente 1 mês usando o app
7 de novembro de 2018

I used this app before and it's not working so I contacted the support but no answers why it's not working then I uninstalled but they still send emails about giving them reviews

gearbombard
Marrocos
2 dias usando o app
20 de dezembro de 2019

Take the 14-day trial and then stay with the premium plan but the app does not work. I tried to install the bar in the home, the footer and the products but it never gave me the option, it appeared automatically in the products but not with the configuration that I wanted, however in the home and the footer never appeared.
It wasted a lot of time, I created a ticket reporting the problem and they ...

The Omnistation
Colômbia
Aproximadamente 13 horas usando o app
ShopClimb deixou uma resposta 21 de dezembro de 2019

Hello,

I don't see a ticket from you in our system. I'd be more than happy to help you with the setup and can do it all for you. Can you email me at support@hektorcommerce. ...

14 de setembro de 2020

Only the black and white icons are available for free and they don't even work. They also charge $20 to fix their own problems. What a joke. Do not use this app!

lawsuitforms.org
Estados Unidos
11 minutos usando o app
ShopClimb deixou uma resposta 15 de setembro de 2020

Hi there, we'd be happy to help you get the app working on your store. We don't charge anything for troubleshooting. Our app is compatible with most themes, but at times ...

10 de novembro de 2019

Unfortunately, I will give them 1 star just because we have a very very limited number of badges in a free plan, they are money hungry.

Advanced USB
Sérvia
7 minutos usando o app
ShopClimb deixou uma resposta 10 de novembro de 2019

Hello, I’m sorry you feel this way. We give over 140 badges in our free plan (more than some other apps have in total!) and have continued to add more features to our free ...