レビュー (531)

総合評価
4.9
評価レベルごとの件数
  • 評価の95%は5つ星です
  • 評価の2%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の1%は1つ星です
編集日:2024年2月24日

Dont waste your time. They have your reviews deleted days after seriouus work on your review. wake up to see them gone like magic

Amar-T Calzados y Complementos
スペイン
アプリの使用期間:5日
Trustify (Omega)が返信しました 2024年2月20日

Hi,
We're truly sorry to hear about your experience, and we appreciate you bringing this matter to our attention. We understand the frustration that comes with investing time and effort into a review, only to have it disappear unexpectedly.

We take the integrity of our review system seriously, and we are committed to ensuring that genuine feedback from our users is valued and preserved. We would like to investigate this issue further to understand what may have caused your review to be deleted.

If you could provide us with some additional details, such as the date and the specific content of your review, it would help us in conducting a thorough investigation. Please check your email to see our email to you regarding this matter. We assure you that we will do our best to resolve this matter promptly and transparently.

Once again, we apologize for any inconvenience you may have experienced, and we appreciate your understanding as we work to address this issue!

2024年5月18日

versao gratuita é um lixo impossivel de usar.

Minha loja
ポルトガル
アプリの使用期間:13分
Trustify (Omega)が返信しました 2024年5月19日

Ola,

Lamentamos que você tenha tido uma experiência negativa com a versão gratuita do nosso aplicativo. Agradecemos seu feedback, pois ele é fundamental para que possamos melhorar nossos serviços.

Gostaríamos de ter a oportunidade de apoiá-lo e ajudar você a explorar melhor o aplicativo. Um de nossos agentes entrará em contato com você em breve para oferecer suporte adicional.

Agradecemos pela sua paciência e compreensão.

2017年12月29日

Does not work on my shopify store. I installed the app but then I click on "Activate app" and it does not happen anything.. empty page.

Hydrofoil Boards
マルタ
アプリの使用期間:6ヶ月
Trustify (Omega)が返信しました 2020年6月22日

Hi there,

Thanks for letting us know how the app was for you. Although it was few years ago but we would like to reassure that your issue was supported as soon as you asked for help on Shopify review.

If you have any problem, please feel free to let us know.
Best regards,
Kaylee

2021年3月1日

lack of customization, look awful on site, letters are to small, no preview live of the widget.......

Bolpromex
メキシコ
アプリの使用期間:約7時間
Trustify (Omega)が返信しました 2021年3月1日

Hi

Thanks for your feedback and sorry for any inconvenience our app might cause you.
Our app does have the settings and preview layout for you to customize in the app, but we are not sure how would you like to display it.
We have contacted you via email and phone call, we are waiting to hear from you back so that we can support you with the customization. Please contact us.

Best regards,
Omega Team

2018年1月9日

App is difficult to configure. Once configured it still does not work properly.

Blink Couture
アメリカ合衆国
アプリの使用期間:約1時間
Trustify (Omega)が返信しました 2020年6月22日

Hi there,

Thank you for taking the time to leave a review for us. Although this was more than 2 years ago, we wanted to let future customers know that we did reply right away and supported you to resolve the problem.

In any case you still need our help, please don't hesitate to contact us.
Best regards,
Kaylee

2017年10月19日

Why would they say it's free when it's not?!

My Golden Pet
ポルトガル
アプリの使用期間:2分
Trustify (Omega)が返信しました 2020年6月22日

Hi there,

Even this review was few years ago. We would like to thank you for taking the time to leave a review for us, we always appreciate hearing from our customers. As indicated on our description, our app is free for 14 days for our customer to use then it will be charged. If you would like to discuss again the plan, please feel free to contact us via contact@omegatheme.com.

Kind regards,
Kaylee

2024年2月1日

TryMe Online
インド
アプリの使用期間:2日
Trustify (Omega)が返信しました 2024年2月2日

Dear everyone at TryMe Online team,

We are truly sorry to hear about your experience. It is always our intention to provide exceptional service, and it seems we fell short.

We would like the opportunity to discuss your experience further and see how we can make things right. We have reached out to you and we hope to hear from you soon.

Thank you for bringing this to our attention, and we are sorry again for any negative experience you had with our app.

Best regards,
Trustify team