Avaliação geral
2,1
Pontuação por nível de classificação
  • 67% das classificações são de 5 estrelas
  • 0% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 33% das classificações são de 1 estrelas
12 de dezembro de 2023

The app stopped working, I contacted support. I received the reply "I have reported a problem with the shipment for verification. When I receive a reply, I will get back to you with it", 12 days have passed since this e-mail and no one has contacted us!

Dear TrustMate: With other applications, in 99% of cases the problem is solved within 24 hours, the support asks for a "Collaborator Request", and then checks and solves the problem.

Customers: I do not recommend!

WARSAW BALLOONMAKERS
Polónia
Over 1 year usando a aplicação
2 de dezembro de 2021

Świetna aplikacja , która z pewnością zwiększa ruch na sklepie. Im więcej pozytywnych opinii , tym bardziej klienci nam ufają. Cieszy nas również fakt, że klienci chętnie chcą wyrazić swoją opinię poprzez TrustMate. Widget na sklepie wygląda korzystnie i zachęcająco do zakupu. Obsługa i pomoc techniczna od strony firmy TrustMate na medal. Pozdrawiam !

Omona Online
Polónia
9 months usando a aplicação
27 de agosto de 2021

Polecam !!! I i recommend, the best application i use it ever , very easy contact with support , very professional

Clarkk.pl
Polónia
About 1 month usando a aplicação
Questão respondida por TrustMate 17 de setembro de 2021

Thank you for your review :)

28 de dezembro de 2021

The application does not work, it does not integrate with Shopify since it asks me each time for the UUID code and when I update it asks me again! The support does not seem responsive either, I was in contact with a person from their support yesterday and when I brought up this problem no more news, so I think I will turn to a more known and reliable solution and therefore do not recommend this app!

Candyor
França
2 days usando a aplicação
16 de maio de 2022

Happy with my purchase
- The application is smooth (very important criteria for me)
- Quick integration with my CMS through a plugin
- Nice widgets to integrate on the website (I wonder if it would be also possible to customize the colors one day in order to match the brand/website theme)
- Glad that the invitation is customizable
- Responsive client service
Overall I'm happy with the experience until now! I recommend ! Good investment !

Shopable
Paquistão
20 minutes usando a aplicação
2 de junho de 2022

Great review collection
We are using trustmate with our shopify store.
The hint based solution is making it easier for customers to leave a review.
Before that, we had less extensive reviews.
Good app, go for it!

whatavitamin
Paquistão
1 minute usando a aplicação