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Trustpilot è sempre impeccabile e le integrazioni a shopify sono ottime. Bravissimi e continuate così :-D
Ciao Dafnemia,
Grazie per aver fornito il tuo feedback. Siamo così felici che tu stia vivendo un'ottima esperienza con Trustpilot e la nostra integrazione con Shopify :)
Support has been very helpful. Keep up the great work everyone. I have been a member now for 4 or 5 months, no complaints.
Hi Undervalue Appliances.ca,
Thank you for the feedback! We're glad you are having a great experience with Trustpilot :)
this app very help for my customers, they can check customers experience with my webshop. Thank you so much.
Hi Opmo8
Thanks for sharing this great feedback - we're really happy to hear that our app integration with Shopify has been proving useful for you!
Thanks
Trustpilot Team
This app is not ready to be used. Not user friendly at all. Their widgets don't work, you can't add them on your website even though it's presented as an option. Support is lacking, they respond in line 3 days. Not a great experience would try Loox.
Hi there,
Thanks for taking the time to write this review and for your patience.
Our Trustpilot Support Team is always happy to help with this and investigate this as soon as they can. From the communication you had with our Support Team we noticed you installed another Trustpilot app, namely EZ Trustpilot integration App - which is not something created by Trustpilot and supported.
We recommend to install the shopify app via the b2b, to get access to all the features and a working shopify. Here is a helping guide when using the official Trustpilot app, how you can drag and drop widgets: https://support.trustpilot.com/hc/en-us/articles/4402992727314-Trustpilot-s-Shopify-integration-Add-a-TrustBox-widget
Should there be any issues with this or questions, feel free to reply to your email correspondence with them and they will further investigate and help.
Kind regards,
Trustpilot is really helpful to get reviews from customers! Love it. Definitely the must-have app for shopify websites.
We're happy you are having a great experience using Trustpilot!
Great app, seems to be running smoothly and helping us get more customer reviews. I had used it previously on wordpress, but just converted the store recently to shopify. Their customer service is responsive and helpful.
Thank you for your review!
Shopify Multilingual has been out for 2 years. From your app it is not possible to select different language template based on the customer language. This is a really huge issue: you invited me to use SFA, however this can not be used because Shopify "New Order" notification is sent when the order is confirmed, not when the order is fullfilled.
You definitely have to update this app asap in order to be compatible with shopify multilingual api.
Hi Ghidini 1849,
Thank you for taking the time to share your experience with us, we appreciate it in all forms. Changing the language template is currently not a feature compatible with Trustpilot but we would love to share this feedback with our teams. We are always working to improve our integrations and feedback like yours helps us on our quest to conquer those flaws.
When sending review invitations, you can choose when invitations should be created. Order confirmed is the default selection but you can switch to order fulfilled. Here's a guide to help you send review invitations and upgrade the settings. (https://support.trustpilot.com/hc/en-us/articles/4402992875794-Trustpilot-s-Shopify-integration-Send-review-invitations#set-up-invitations-0.)
If you need additional help with invitations, we recommend you reach out to our support team.
Thank you,
Trustpilot Team
Best App Best App Best App Best App Best App Best App Best App Best App Best App Best App Best App Best App
Hi intofinity store,
Thank you thank you thank you! We're so glad you're having a great experience :)
The Trustpilot Team
I would give 5 stars but it's taken over a week to get my account up and running. It's been such a long and drawn out process. I've been dealing with two people on here but you have to wait until they each come back on duty to get anything sorted out. I realise there may be time differences due to locations and when people are working and when they're not but it is very draining waiting for a response. Thank you Michael K for finally coming to the rescue!
I was ready for giving up on this app until I came across a tutorial on trustpilot YouTube channel an I felt absolutely braindead you will need a laptop or tablet but it's so simple all you do is load up widgets pick a obviously if you have dark/black background on your website pick that colour an all you do is click the widget drag it to where you want it an drop it's that easy
Hi Platinuim X
Thanks for getting in touch and giving us your feedback. We're delighted to hear that you got your widget added successfully and you're now showcasing how brilliant your business is to a whole host of prospective customers.
We have a handy support area on Trustpilot that contains a wealth of useful information too. So if you're ever in need of advice in the future, it's a great place to check out. We've written this guide on how to apply your widget too: https://support.trustpilot.com/hc/en-us/articles/4402992727314-Trustpilot-s-Shopify-integration-Add-a-TrustBox-widget
And of course, our team of helpful, knowledgeable Support Trusties are available too. They can be contacted here: https://support.trustpilot.com/hc/en-us/requests/new?ticket_form_id=360001776219
Best Wishes
Jen -Trustpilot