TrustReviews: Product Reviews

I was contacted by a client who was asking how to leave a review on my site and was frustrated with the instructions. I went to my site and noticed that the stars and leave a review were no longer appearing. I attempted to log back in to my admin, and the app would not load. I opened another browser and looked at my listings, and all of my reviews are gone.

I had previously contacted their support on multiple occasions regarding other issues, and those were unsuccessful. I recommend that you weigh all other options and use them as a last resort.

Bonne application avec une hotline réactive.

Great service. Took care of my issue right away even though the problem was caused by me.

This is a very expensive app that does not work. The app is supposed to sent emails to clients who previously purchased items. The app stopped doing this about 4 months ago but has still charged me $100.

I am using this app about a year. I love it, it works really well. I love the "import reviews" feature - very easy and clear. The most I love about the app is its support - fast and solving all the issues, helping in making review widget be close to the theme design. Thank you! Wish you success!

Original review:
The app is for starters and is slowly being developed and more features are being added. They are very quick to respond and add the features that the big players have in this space. Work with the customer service team and find out how quickly they add features to this app. Highly responsive! A++++++++!

After 6 months of using:
I'm sorry but there are too many instances where the review widget goes down. This is not a reliable service. I have to look for an alternative to display my reviews on my website.

Extrêment dessus
Depuis plus d'un mois, les clients peuvent uniquement mettre des étoiles sans rédigé d'avis. Alors que tout marché bien avant sans rien touché cela s'est déclenché.
Le service client ne comprend pas et répond complètement à côté !
Deçu de cette fin

Excellent - I cant stress enough how well these guys are.

Both Ebrahim & Ahsan respond to queries swiftly, v helpful, professional & tech nerds.

Id defo recommend any small-medium sized business to choose trust review as your reviews platform.

Highly Satisfied with Trust Reviews Plugin!

I recently installed the Trust Reviews plugin on my website, and the experience has been fantastic! The plugin offers a full range of features that not only allow me to collect customer reviews but also manage and display them effectively, boosting my site’s credibility and customer trust. The interface is clean and intuitive, making it easy to use, and the installation process was seamless.

What really stands out is their excellent customer service. Whenever I encountered small issues, their support team was quick to respond and helped me resolve everything promptly, ensuring a smooth experience.

Overall, this plugin has significantly improved customer trust and sales performance. I highly recommend it to other merchants!

Brilliant help from an agent. The app works wonders and the help with the online live chat box is super too. He managed to sort out the app integration within minutes. The app does more than most other apps I have noticed. I actually down loaded two other apps which I ended up deleting due to how bad they did not work, and decided to go with these guys. Highly recommend this app and the customer service help was 100 great.

The app doesn't allways work which is frustrating when customers are trying to find where the review icon is, and this is now looking very unprofessional on my business if the app continues to not work, then I will delete it fully and go with someone else. You can't even talk to the online chat due to this.