レビュー (343)

総合評価
4.8
評価レベルごとの件数
  • 評価の88%は5つ星です
  • 評価の9%は4つ星です
  • 評価の2%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年4月25日

The customer service is quite good and fast responsive. So far i can see the app works well. it has the function to send emails to remind the buyer to leave reviews. that's nice!

theebikemotorkit
中国
アプリの使用期間:11日
2024年5月9日

Really great app - replaced the Product Review app we were previously using and the development team was super helpful in getting everything setup for us!

The Press Club
アメリカ合衆国
アプリの使用期間:10日
2024年7月31日

Reasonable price quality good

Eaofficial.store
パキスタン
アプリの使用期間:39分
2024年7月30日

Estou em fase de teste, mas por ser gratuito, já digo que superou e muito as expectativas até aqui.

Vitalislar
ブラジル
アプリの使用期間:36分
2024年5月1日

Good app

I had an error importing my csv of reviews, i talked to developer and they fixed very fast.

highly recommended

BackToTheJoypad
スペイン
アプリの使用期間:約2ヶ月
2024年3月19日

The TrustShop Product Review Shopify app is simple to use and extremely helpful. The technical support team is outstanding, and the app's interface is cool and easy to apply, all without any charges.

100% Useful App - 100% Recommended.

ABK grooming
インド
アプリの使用期間:5ヶ月
2024年5月9日

Great experience with this app. Has worked out well for my company and the service team is great !!

Canadian Renovation Superstore
カナダ
アプリの使用期間:22日
2024年2月29日

Brand new to Shopify and found this ratings app. Had a tiny issue with the setup. Most likely our fault. No matter, support had our issue resolved in a matter of hours.

Big thank you Jenny for all the help!

TheGlassyLass
アメリカ合衆国
アプリの使用期間:3ヶ月
TrustShopが返信しました 2024年3月7日

Happy to hear that! We're working hard to improve app's user experience. Thank you for your review.

2024年6月8日

Excellent product. Ryan helped me very fast and friendly. Excellent Service

PowerBuild PC
アメリカ合衆国
アプリの使用期間:約13時間
2024年7月10日

I've been contacting their customer service, but no one has responded.

Seventeen
中国
アプリの使用期間:約1時間
TrustShopが返信しました 2024年7月11日

Dear Seventeen,

Thank you for your feedback. We apologize for any inconvenience you may have experienced.

We understand your frustration regarding the response time. Our records indicate that you contacted us at 5:26 PM, and we responded at 7:00 PM, within our typical response window. However, it seems that there was a delay in you receiving our reply. We are investigating this issue to ensure it does not happen again in the future.

Customer satisfaction is our top priority, and we are committed to providing prompt and efficient support. If there are any unresolved issues or further assistance needed, please feel free to reach out directly to our support team, and we will make sure to address your concerns immediately.

Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.

Best regards.