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Great app
App seems ok, the Google rich data is incorrect though and creates a sperate product rather than attaching to the existing one
No tension to get feed back - Thank you Turstshop
Great.
Great review app and great team to deal with. This review app is very nice and has made my website more intuitive with photo and video reviews. 5 star all around.
Anna was professional and fixed my problem immediately.
Nice
I had trouble installing the widget. I messaged them and they were very quick in installing it to my shop. Also they are very kind. I like the app so far
I've been contacting their customer service, but no one has responded.
Dear Seventeen,
Thank you for your feedback. We apologize for any inconvenience you may have experienced.
We understand your frustration regarding the response time. Our records indicate that you contacted us at 5:26 PM, and we responded at 7:00 PM, within our typical response window. However, it seems that there was a delay in you receiving our reply. We are investigating this issue to ensure it does not happen again in the future.
Customer satisfaction is our top priority, and we are committed to providing prompt and efficient support. If there are any unresolved issues or further assistance needed, please feel free to reach out directly to our support team, and we will make sure to address your concerns immediately.
Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
Best regards.
Good support