Ingrid ‑ Returns and Exchanges
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Behoud omzet met soepele omruilingen en duurzame klant-tot-klant retourzendingen.
Ingrid Returns, voorheen Turnr, is een retourautomatiseringsplatform voor modemerken, dat één-klik omruilingen en klant-tot-klant retourzendingen biedt. Het helpt u om retourzendingen om te zetten in nieuwe aankopen, kosten en transport te verminderen door shopper-tot-shopper verkoop te faciliteren. Het platform verzamelt gegevens over retourredenen en shoppergedrag om de omgekeerde logistiek te optimaliseren.
- Directe omruilingen om omzet en loyaliteit te verhogen
- Klant-tot-klant retourzendingen die zowel u als de planeet wat groen besparen
- Rijke inzichten in retourredenen, shoppers en producten
- Snelle, gebruiksvriendelijke, white-label retourportaal
- Alles-in-één retourbehandelingsplatform en realtime dashboard
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- Hoogtepunten
- Werkt met de nieuwste thema's
Talen
Engels
Deze app is niet vertaald in het Nederlands
Werkt met
Ongoing WMS, Prime Penguin, DHL, Shiphero, Shipmonk, 30+ Global CarriersCategorieën
Retouropties
Retourbeheer
Prijs
PAYG
$4.90 /maand
$4,90 per Omruiling, $4,90 per Cadeaubon, $3 per Retourzending
- Klachten
- Shopper inzichten
- Product inzichten
- ERP- en WMS-integraties
- Directe omruilingen
- Cadeaubonnen
- C2C retourzendingen
Starter
$59 /maand
Meer dan 10 Retourzendingen - $1,25 per Retourzending
- Inclusief 10 Retourzendingen /maand
- Klachten
- Shopper inzichten
- Product inzichten
- WMS-integraties
Essential
$99 /maand
Meer dan 50 Retourzendingen - $1 per Retourzending
- Inclusief 50 Retourzendingen /maand
- Klachten
- Shopper inzichten
- Product inzichten
- ERP- en WMS-integraties
- Directe omruilingen
- Cadeaubonnen
- C2C retourzendingen
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Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd.
Recensies (4)
We have been using the Turnr app at Kastel Shoes for managing our returns and it has been a game changer for our business. The customer-friendly interface makes it easy for our customers to initiate and process returns, while the backend dashboard provides clear and actionable data on returned products. This app has helped us create a seamless customer experience and streamline our returns process. Overall, it's a great tool to have in our e-commerce toolkit.
It has been a relief since we started using Turnr. This app has really saved me a lot of time as a customer service agent. We work more effectively and our customers are pleased with our faster service. Not to mention the great overview of returns and statistics you get at the platform!
I can highly recommend this app for your e-commerce store. We have saved a lot of money and time. You will get a very good dashboard with the data you need for the returns and exchanges.
They have good support as well
I am unsure if the other reviews here are legitimate. This is by far the easiest returns app that we have used on Shopify and we have tried the really big ones. The problem is it does not work out of the box immediately. Your Shopify store does not sync to the app. There is also no documentation on their website or otherwise, available to help you set it up. It does not allow you to "white label" it. It also links your customers to their support team if they have problems finding their order. That doesn't seem feasible. I think the concept is brilliant and whoever set the app up is a pure genius but it doesn't work just yet and you will waste much time.
Ondersteuning
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Hulpbronnen
Geïntroduceerd
18 juli 2022
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