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No support.
It says it will never slow down your site. Not true! hence deleted the apps. I would have the idea of it but its slowing my site down
Thank you for sharing your experience. We apologize that our service did not meet your expectations, and we take this issue seriously. Rest assured that twik is designed not to slow down your site. Our team is ready to collaborate with you to identify any issues. We prioritize fast and efficient support for all our customers, and we hope to hear from you soon.
A soon as I installed this app I was receiving very unusual traffic from Columbus Ohio. I deleted the app and this stopped. I spoke with someone from Twik who said that this was a problem with Shopify. He convinced me to reinstall the app with an offer of a free month. Within 20 seconds of installing the app, I was bombarded with bots from Columbus Ohio again. So I have deleted the app and won't install it again
Thank you for sharing your experience.
The bots you encountered upon installation are a one-time occurrence. Twik does not affect site traffic.
We've reached out to collaborate and to find together the right solution for your store's success.
After I deactivate and delete twik will it still charge me? Because 30 days trial is not ended yet ?
Hello,
After deactivating and uninstalling twik you won't be charged, as long as your free trial is still valid.
We've sent you a mail to schedule a call and better understand your issue.