Two Fifteen ‑ Print On Demand

Sorry but I've had to stop using this company for their lack of communication and poor customer service - put me in a really difficult situation through the last year to the point I had to stop using them.

Terrible customer service. Weeks of no replies, finally got to speak to someone who seemed competent, promised to get me all set up, everything sounded fantastic. Here I am, two days before Black Friday after ordering stuff two weeks ago with no follow ups, no goods and now a week of them not answering calls or mails. Strongly considering suing for the damages this is about to cause & highly recommend to avoid this company.

I'm updating my review after 6 months with this company. I give it 1 star now because over the past 6 months the service and support have completely gone downhill, missing orders, bad quality printing, poor excuses for incompetence. I gave these guys a chance but after emailing and no response from missing orders plus notifying them about missing orders just felt like it was my fault with the cold the responses I received. There are plenty of great quality dropshipping services like Printful whom I've never had any problems with whatsoever and great quality. Shame these guys let themselves go! time to move on.

Absolutely shocking company. Had me waiting over 2 months for orders so I requested refunds through Paypal etc and they still had the audacity to then after 2 months ship them out so they did not go out of pocket. They have had strike off notices on companies house. AVOID AT ALL COSTS! They are taking your money and not communicating. The company is awful and the person who answers the emails - 'Andy' - is extremely rude and unprofessional over the emails. They do not listen and cost your company a lot of money. Please avoid!

DO NOT USE THIS! I ORDERED OVER 4 WEEKS AGO I STILL HAVE NOT RECEIVED THE PRODUCTS AND HAVE NO TRACKING, IVE ENQUIRED ABOUT 10 TIMES ON EMAIL WITH NO RESPONSE

NOT WORTH THE TROUBLE AND WASTE OF MONEY

The app is good. The company are dreadful. Frequent mistakes, serious lack of communication and packages almost always delivered extremely late. They have in fact no stopped returning mine and others calls and emails. I still have orders outstanding, which I doubt will ever get fulfilled, leaving me and my customers out of pocket. Avoid at all costs.

I was asked about 4 times to write a review so here it goes!

Awful

I tried so hard to get this working with them but each time they just messed it up costing my business £100s in refunds.

First off they don't explain everything when you first get going. The system on the app is actually good but it needs some training first.

I made a small error, noticed this and emailed them to correct it.

The error was printed and ended up costing my business £100s in refunds and they never ended up sending out the corrected ones.

besides this, they do things that make my business look so bad. They use blanks that are cheaper than the ones I paid for. They missed my neck label off the t shirts so customers just had a plain Gildan tee with a screen print.

Overall they are not a company I would ever work with. I said if they corrected these problems I wouldn't leave a bad review - but they never emailed back

£100s out of pocked and this is all I have to show - a 1 star review.

I made a loss from dealing with this company

Extremely poor partner care!
Orders got missing, notes ordered and never delivered, calls that go into voice mail for months and on top of that after acknowledging that this situation it's very far from professional, we've decided to withdraw our funds. Since two months nothing has happened yet We advise strongly to not put yourself through this greatly poor managed situation of a company.

I've got an outstanding order for a t-shirt from 18 days ago!! They state on their website that they're fully operational. Absolutely shocking, never replied to my email and I'm going to attempt calling them. I'll be taking all their products off my site. Please DO NOT USE THEM!

I ordered 2 t-shirts and a hoodie for a sample after integrating Twofifteen with my shopify store. 3 weeks later and 5 phone calls still no products. Every time i spoke to them it was the same excuse. " They've been printed but failed quality we are looking to finish them today and to be shipped first thing tomorrow". I honestly couldn't trust Twofifteen to fulfill orders on time without having a negative effect on my business. I've now pulled all Twofifteen Products from my website and are currently looking for a new supplier.