TxtCart: SMS Marketing & AI

When it comes to customer service TxtCart is at the top of their game. I had a billing issue and they took care of me right away, makes a difference when a company does its best to make you feel like they have your back no matter the circumstance. The App works great and has been a big part of our success this year, give them a shot you won't be disappointed.

Its a very easy to use platform and the support team is amazing. Also the team believes so much in their product that you get a free trial so with that it pays for itself by generating you extra sales. No risk fam. But once you are in and essentially making (free) money I doubt you will ever look any other way. Support team is great. Platform is always getting better and innovating. Txt cart understands that making you more money and keeping their clients happy is what keeps them going. Well done Txt Cart.

WARNING: Deceptive Billing & Horrible Customer Service

I strongly advise DO NOT install this app! TxtCart uses misleading pricing tactics and unauthorized charges that are NOT clearly disclosed upfront.

Hidden Fees: They claim it’s $29/month, but then sneak in 15% of cart recovery revenue WITHOUT proper consent. This is NOT explicitly stated before they start charging.

Impossible to Get a Refund: Even after multiple disputes, they refuse to process a refund, ignoring Shopify's merchant protection policies.

Terrible Customer Support: Rude, dismissive, and even threatened legal action just for asking for a refund! Completely unprofessional and unethical.

Massive Overcharging: They kept charging me way beyond what was expected—my total fees were way higher than my actual earnings from their "service."

Shopify Should Ban This App! I hope Shopify takes action because this is NOT a trustworthy app to do business with.

If you care about your business, STAY AWAY from TxtCart. Do NOT fall into their trap!

TxtCart has been an excellent addition to our marketing tools for Vicci Beauty. We’ve noticed an increase in conversions, and their customer service has been quick and helpful every step of the way. Highly recommend!

TxtCart has been a game-changer for my store. It’s super easy to use, and the real-time SMS chats have helped me recover so many abandoned carts. My sales and conversions have definitely gone up since using it. Highly recommend if you want to boost revenue without much hassle!

5 1/2 Stars!
Nothing but good things to say about this app. From the moment I needed help, someone answered in less than a minute to give me step by step instructions. Not only was Roohul friendly but he was fast and experienced to take care of me and my shopify store.

The app itself works great! They provide intimate conversations with your customers with their AI tools in any way to recover your sales. The support is very friendly and has helped me to unsubscribe my plan, because I haven't been able to use it. But I will definitely come back to this platform at a higher scale.

Great app for SMS campaign and great customer service , will continue using.

Only a little over a month in and we have already seen a big influx or revenue that we would not have seen without TxtCart. Def recommend!

One of the best sms apps out there, I have over a 20 roas with my sms campaigns. They also have a boat load of new features releasing like sms support using ai, sms flows. Overall this app is excellent and I can’t wait until all the features are released!