Avaliações (201)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 91% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 5% das classificações são de 1 estrelas
19 de dezembro de 2023

Its the only SMS app you should think about. I highly recommend their services. For any billing queries or issues, Kyle is your go-to person. Exceptional customer service and effective problem resolution are what you can expect. Don't hesitate to explore the TxtCart app! 5/5 highly recommend.

The Gareeb Store
Índia
7 months usando a aplicação
Questão respondida por TxtCart 20 de dezembro de 2023

Appreciate the kind words and testimony. Thanks for valuing our software and customer support and happy holidays!

- Kyle from TxtCart

16 de março de 2024

Sara at TXTCart has been incredibly helpful and knowledgeable in assisting me with my inquiries. Her professionalism and dedication to customer service are commendable. She went above and beyond to ensure that all my questions were answered promptly and thoroughly. I greatly appreciate her assistance and would highly recommend her to anyone in need of exceptional customer support. Thank you, Sara, for your outstanding service

Roody ITech L.L.C™
Estados Unidos
4 months usando a aplicação
Questão respondida por TxtCart 18 de março de 2024

Really appreciate the kind words and testimony on behalf of Sara and the entire TxtCart SMS Team!!

- Rachel from TxtCart

5 de fevereiro de 2024

The support is great. Have not used it too much yet but the support is always there. Not outsourced, it's solid support. For $1 a month you would have to be a fool not to have this app recovering carts for you

Shop Cosmora
Canadá
10 months usando a aplicação
Questão respondida por TxtCart 6 de fevereiro de 2024

Appreciate the kind words very much!

- TxtCart Team

6 de março de 2024

Great customer service! Rachel was very nice. Also, I've used the app for 2 weeks now and already see a 400% ROI.

DREAMWRAP SLEEP
Estados Unidos
6 months usando a aplicação
Questão respondida por TxtCart 8 de março de 2024

Amazing results you've gotten in only 2 weeks!! Keep crushing it and we're always here to support your growth.

- Sara from TxtCart

10 de dezembro de 2023

Heard about TxtCart from a friend and I have to say, while I was skeptical I am very impressed. From the quick few minute onboarding, to their support's willingness to work and help you get setup/results. And the product is very cool, automated responses from AI and real people acting as an extension of your sales team and CS. 10/10 if I could! Highly recommend to anyone looking for an effective SMS solution with top notch support.

O'Cera
Paquistão
14 days usando a aplicação
Questão respondida por TxtCart 11 de dezembro de 2023

Awesome to hear from you! Appreciate the kind words and love the word of mouth. Keep up the good work.

- TxtCart Team

29 de fevereiro de 2024

Great experience, one of your team member's helped me a lot right now. Her name is Sara and l give her lots of thanks for helping me with troubles.

BlazeWizz
Estados Unidos
28 days usando a aplicação
Questão respondida por TxtCart 1 de março de 2024

Thanks so much for the valued feedback!!

- TxtCart Team

5 de dezembro de 2023

As a user of txtCart at The Premium Way, I’m thoroughly impressed by its effectiveness in addressing cart abandonment issues. The tool’s seamless integration with our Shopify store has been a game changer. The most striking feature is the excellent communication system it offers. Unlike other tools, txtCart facilitates genuine two-way interactions, allowing us to engage directly with our customers. This personal touch has not only improved our customer service but has also significantly increased the trust and conversion for our store. Thanks once again.

The Premium Way
Austrália
10 days usando a aplicação
Questão respondida por TxtCart 7 de dezembro de 2023

A great testimony we greatly appreciate the feedback and summary of success thus far :) Let us know if there's anything else we can do better!

- TxtCart Team

16 de março de 2024

The app works really well, and the customer support is very helpful and kind! I highly recommend this app!

MLURY
Reino Unido
4 months usando a aplicação
Questão respondida por TxtCart 18 de março de 2024

Appreciate the kind words and glad to see the massive success you're having with SMS and abandoned cart recovery :)

- TxtCart Team

2 de janeiro de 2024

Was confused about the different plans but I talked to Sara on the customer support team and she was super nice and helped me with all the issues I was having. Highly recommend using this app and contacting their support team with any problems!

glareo
Estados Unidos
About 2 months usando a aplicação
Questão respondida por TxtCart 3 de janeiro de 2024

So glad I could be of assistance! Can’t wait to help skyrocket those sales with SMS :)

- Sara from TxtCart

17 de abril de 2024

Very good customer service, highly recommend this app.

EngravedMe
Canadá
5 months usando a aplicação
Questão respondida por TxtCart 18 de abril de 2024

We're glad you think so highly of our CS team! We care deeply about every merchant/brands success with SMS and the platform :) Let us know if we can do anything else!!

- Sara from TxtCart