評價 (142)

整體評分
4.7
各級評分數量
  • 89% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 6% 的評分為 1 顆星
2023年12月10日

Heard about TxtCart from a friend and I have to say, while I was skeptical I am very impressed. From the quick few minute onboarding, to their support's willingness to work and help you get setup/results. And the product is very cool, automated responses from AI and real people acting as an extension of your sales team and CS. 10/10 if I could! Highly recommend to anyone looking for an effective SMS solution with top notch support.

O'Cera
巴基斯坦
使用應用程式 14天
TxtCart 已回覆 2023年12月11日

Awesome to hear from you! Appreciate the kind words and love the word of mouth. Keep up the good work.

- TxtCart Team

2023年11月8日

I really appreciate Sara's service . Her hospitality and kindness was very much appreciated. i will def recommend her and the app to others .

CLEAN AIR CULTURE
美國
使用應用程式 5個月
TxtCart 已回覆 2023年11月10日

Hi there, appreciate the kind words about our awesome CS team! Glad you feel the support and sms product are great. Your referrals are greatly appreciated!

- TxtCart Success

2023年11月6日

havent used the app yet but customer service has been exceptional and answered my concerns on the same day without delay.. cant wait to use the app in few months when i launch my other brand

Slumbra
英國
使用應用程式 6個月
TxtCart 已回覆 2023年11月7日

Very excited to begin working for you and your brand in 2024.

- TxtCart Team

2022年7月14日

So far I love this app! I have an abandoned cart campaign setup to help convert people who don't go through with their order, and it works great! It offers a discount code to the customer, and sends a realistic personalized text with their name so people really think its me texting them. I also love sending out campaigns when I launch a new deodorant scent, run a sale, or have any other exciting announcements and it does great! I also do a lot of email marketing, but text definitely resonates with a different crowd of people which I find to be super helpful. Any questions I have had, Kyle from support responded to me promptly and helpfully. Pricing is great too love how you can start with a free plan and just have them take % of the order too instead of paying a hefty monthly fee like other apps.
-Nigel from Breathe Naturals Deodorant

Breathe Naturals Deodorant
美國
使用應用程式 接近3年
TxtCart 已回覆 2022年7月14日

Appreciate the kind words and am always happy to help, Nigel. We look forward to continuing to provide great services and support to your brand!

Kyle from TxtCart

2024年1月17日

Only had it for 1 day but customer support seems helpful

Eu4ric
美國
使用應用程式 大約1小時
TxtCart 已回覆 2024年1月19日

Thanks for the positive review! Glad you are happy with the service so far :)

- Sara from TxtCart

2023年12月19日

Its the only SMS app you should think about. I highly recommend their services. For any billing queries or issues, Kyle is your go-to person. Exceptional customer service and effective problem resolution are what you can expect. Don't hesitate to explore the TxtCart app! 5/5 highly recommend.

The Gareeb Store
印度
使用應用程式 3天
TxtCart 已回覆 2023年12月20日

Appreciate the kind words and testimony. Thanks for valuing our software and customer support and happy holidays!

- Kyle from TxtCart

編輯時間:2023年11月17日

The app is not yet ready for UK market so cannot complete the set up or use. The expected launch date for UK keeps getting pushed back each month so all very frustrating and a total waste of time. Received an interesting email about our review too - but I'll leave shopify to deal with that......

Bohotusk
英國
使用應用程式 2個月
TxtCart 已回覆 2023年11月17日

We appreciate your feedback and regret to hear about the challenges you've faced with our app. I assure you that we take such matters seriously, and I would like to address your concerns promptly.

Regarding the UK operations this feature is now LIVE as of 11/25.

Pertaining to your two charges, as promised, we had delivered you full refunds of both amounts no questions asked. It is a shame that you resort to defamation and spreading lies about how a business conducts itself and we will be further investigating this matter.

We are committed to transparency and accountability in our operations, and we would appreciate the same from you.

If you have any additional details or specific information that could assist us in resolving your case efficiently, please do not hesitate to share them.

編輯時間:2021年2月23日

Great app, helping my store tons and bringing in more and more sales, I highly recommend this for anyone looking to easily increase their revenue

Infinity Lighter
美國
使用應用程式 大約2年
TxtCart 已回覆 2021年2月23日

Thanks so much for the kind words! Keep up the great work with SMS :).

- TxtCart Support

2023年12月5日

As a user of txtCart at The Premium Way, I’m thoroughly impressed by its effectiveness in addressing cart abandonment issues. The tool’s seamless integration with our Shopify store has been a game changer. The most striking feature is the excellent communication system it offers. Unlike other tools, txtCart facilitates genuine two-way interactions, allowing us to engage directly with our customers. This personal touch has not only improved our customer service but has also significantly increased the trust and conversion for our store. Thanks once again.

The Premium Way
澳洲
使用應用程式 10天
TxtCart 已回覆 2023年12月7日

A great testimony we greatly appreciate the feedback and summary of success thus far :) Let us know if there's anything else we can do better!

- TxtCart Team

2023年12月2日

Fantastic customer support so far, Rachel helped me setup everything with ease!
Looking forward to results now!

Breathe O'clock
澳洲
使用應用程式 13天
TxtCart 已回覆 2023年12月3日

So glad you valued the customer support and we are so excited to generate you additional revenue thru conversational SMS marketing and checkout recovery :))

- TxtCart Team