W3 Custom Order Status

I am enjoying the app and I have noticed a decrease in "where is my order" emails. Fantastic!!

Great Customer Service, had an issue with implementation and they were very helpful, friendly and knowledgeable. Would highly recommend.

This is a great app & does exactly what it says. I sell customized products with multiple steps in the fulfillment process (i.e. design proofs, printing, etc..). I created multiple order statuses to keep my customers updated and reduce customer service inquiries. I also use this app to send automatic emails to my designers when there is a revision on a proof. The app is very easy to use. I asked support to tweak the code to fit my specific needs and they were very responsive and were able to get the app to function exactly the way I needed it to. Great support and app.

It works sometimes... glitchy and doesn't work most of the time.
I feel like I am paying full price for beta software.

The customer service for this app is great! Super fast and efficient. Jason is always able to help us out with any questions or issues we have.

This is the app I have been searching for our stores. It has been challenging to stay in touch with customers throughout the ordering process. WIth custom orders, they can take a bit of time and want to be able to communicate with them throughout the process, but also allow our employees to look up where they are at in the process when a customer calls. Also, want to give the customer the chance to look up the status of their order, and this app provides that too. It is working well for us!

we have used this app over a year. but its found that it keep showing HTTP error 503 today. it makes us cannot change the status and send the notification to our customers. Please help to check. Thanks

Very reliable. Just what I needed for our business. The application itself runs flawlessly. Would highly recommend this to anyone who needs a custom order status maker on Shopify.

I love all the W3 apps I have used. They help me streamline my business at a very fair price. The only thing that would make this app even better is if you could schedule a status change on specific date so that it triggers an email. Now you always have to remember to go in and change the status. For example if you want to send a reminder email the day before an appointment. Otherwise really LOVE it. Thank you!

This app is perfect for my business. I produce prints to order, so I need to keep track of several different stages of the process (ready to print, printed, packaged) and without it I'd be lost! I had a minor issue, and Justin had it fixed within 24 hours and was amazing to work with! 10/10!