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I love all the W3 apps I have used. They help me streamline my business at a very fair price. The only thing that would make this app even better is if you could schedule a status change on specific date so that it triggers an email. Now you always have to remember to go in and change the status. For example if you want to send a reminder email the day before an appointment. Otherwise really LOVE it. Thank you!
we have used this app over a year. but its found that it keep showing HTTP error 503 today. it makes us cannot change the status and send the notification to our customers. Please help to check. Thanks
This issue should be resolved! We are also currently working on a fix which would ensure that this does not happen again in the future.
I am terribly sorry for any inconvenience this may have caused.
We have reached out to you via email regarding this issue.
Brilliant app, it saves so much time and the support is first class and extremely quick.
You will NOT be disappointed!
Thanks the W3 Custom Order Status team :)
Best regards,
Richard
I love this app. It is the only status app that actually works. We have been using it for almost a year now and have run about 50k status updates through it.
Thank you for being a customer! Really appreciate it.
Very useful App - it fulfills a specific purpose that some merchants need. If you have longer lead times in your fulfillment, this App is a great way to not only keep track of the progress of each customer order, but also (more importantly), keep your customers updated. Customer service was pretty responsive and helpful. You may just need to play around with the formatting of the emails a bit to get what you want, but overall great App.
W3's Customer Service is second to none! We've used this app for several years now and are continually grateful for their expertise and gracious support. W3 and their staff deserve my highest recommendation!
We use this app (customized) to run our production department and status. We love it!!! Their customer service is beyond fast and awesome!
The support was really really really helpful and kind. Thank you ! I would definitely recommand the application.
Pro : A very useful app to communicate order status to your customers and provide them a way to check themselves their order status/details. Plus very helpful support.
Con : Would be great that by default the Order Lookup page displays a total_discounts row.
Works great for keeping track of projects for our design print company. Super fast tech suppose. Had a small question and they responded within minutes.