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Brilliant app, it saves so much time and the support is first class and extremely quick.
You will NOT be disappointed!
Thanks the W3 Custom Order Status team :)
Best regards,
Richard
I love this app. It is the only status app that actually works. We have been using it for almost a year now and have run about 50k status updates through it.
Thank you for being a customer! Really appreciate it.
Very useful App - it fulfills a specific purpose that some merchants need. If you have longer lead times in your fulfillment, this App is a great way to not only keep track of the progress of each customer order, but also (more importantly), keep your customers updated. Customer service was pretty responsive and helpful. You may just need to play around with the formatting of the emails a bit to get what you want, but overall great App.
W3's Customer Service is second to none! We've used this app for several years now and are continually grateful for their expertise and gracious support. W3 and their staff deserve my highest recommendation!
The support was really really really helpful and kind. Thank you ! I would definitely recommand the application.
Pro : A very useful app to communicate order status to your customers and provide them a way to check themselves their order status/details. Plus very helpful support.
Con : Would be great that by default the Order Lookup page displays a total_discounts row.
Absolut zufrieden mit dieser App und der Kundenservice ist ein Traum. Vielen vielen Dank für die schnelle Einrichtung und Hilfe :-)
Works great for keeping track of projects for our design print company. Super fast tech suppose. Had a small question and they responded within minutes.
you guys not responsible we are paying you and you do not give me services please tell me clearly if you not answer me in email i emailed you many time but no one answer me please shopify team take action on this kind of company they cheat customers
Edit: We've tried to contact you multiple ways, but you are not responding on any of them. Please respond to any emails from our support email or we have sent you direct emails from our work emails. If that doesn't work can you contact us on facebook here: http://facebook.com/w3trends
We are trying to reply but you might not be seeing our emails. We are trying everything possible to find out about your issue.
OMG!!!! STRONGLY RECOMMENDED... CUTS DOWN ON CALLS... NOW I I GOT MORE TIMES TO FOCUS!! ON BIGGER DREAMS!!! 5 STARS!! ALL THE WAY!!