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The free version of the APP works pretty good and the customer care works really well! They helped me a lot!
Thank you so much for your kind words! We're thrilled to hear that you're enjoying our app features and that our customer care team was able to assist you effectively. Your satisfaction means the world to us, and we’re always here to support you whenever needed.
AI Search & Product Filter has really improved our store’s search and filtering experience. It’s fast, accurate, and easy to customize. The support team is fantastic—quick to respond and super helpful. Highly recommended!
Thank you so much for the wonderful review! Our goal has always been to provide an intuitive and robust app backed by outstanding support service, and it's so great to hear that we're on the right track. It means a lot to know that our app has improved your store’s search and filtering experience. Thanks again for your kind words and recommendation!
The best search and filter app we've found. While costly and without "pause" function for seasonal stores they make up for it by having great support and if you remove the app between seasons they can keep your settings until you install again.
Thank you so much for the kind words and for sharing your experience with our app. We appreciate your feedback and definitely take into consideration for future updates. Thank you once again for choosing our app.
Shopify's built in Instant Search is something but AI Search & Product Filter is something else! As your business grows, merchandising rules are important to bubble up certain products or hide products based on search queries. From a Developer's perspective the customization with the built in Vue.js templates are a game changer for us. The backend of the app has nearly infinite options for refining the customer-facing search experience. Support is very responsive and helpful! Thank you AI Search & Product Filter.
Thank you so much for your detailed and thoughtful review. We designed the app with flexibility in mind, so it's fantastic to see it helping your team refine the customer experience so effectively. We’re also glad to hear that our support team has been able to assist you promptly. Thanks again for your kind words and for choosing our app!
Really great app and customer service team. We needed a couple of unique changes done to our store and they were able to make these changes very very quickly. Highly recommend you give it a try!
Thank you so much for taking the time to leave us such a wonderful review. It's always our goal to accommodate unique requests and ensure that your store functions exactly as you need it to. Your recommendation means a lot to us, and we’re delighted to have been able to assist you promptly.
Among the array of apps available on the market, AI Search and Filter has successfully met all my requirements. Its user-friendly design and robust search capabilities allow me to effortlessly configure and filter my products, which will enhance the shopping experience for my customers. The sleek interface is easy to navigate, simplifying any configuration. The app's responsive team of developers have been incredibly supportive and a pleasure to work with. They offered a fast solution to a minor adjustment needed in one of my filters. I highly recommend this app if you need a platform that is simple to set up.
Thank you for your kind words. Our team is dedicated to giving our clients a high-performing and robust, yet user-friendly app and it’s fantastic to know that we exceeded your expectations. Your positive review brings joy to our team and makes us more motivated.
We were reviewing the app expenses and noticed that we've been charged $89 USD per month, even though the most expensive plan listed on the Shopify store is $69.99! We don't understand why we've been overcharged, especially considering we have a website with only a few items. We find it very unfair that apps take advantage in this way.
Thank you for sharing your feedback with us. We sincerely apologize for any confusion regarding the billing and for any shortcomings in the support you received. It’s possible our staff misunderstood your question and didn’t provide the assistance you needed, and we deeply regret any frustration this may have caused.
Our app's pricing is based on the number of published products and the languages the store uses for product translation. Additionally, premium features such as displaying variants as separate products can also incur extra costs.
As the app is no longer installed on your store, we're unable to verify the exact combination of features that may have led to the additional charges beyond the basic plan. We truly regret any inconvenience this may have caused.
Before making my decision to go with the USF app, I setup and tested multiple different Search & Filtering apps on a test store and none came close to matching the theme design out the box. This app matches your theme design nearly 95%, and then working through their excellent support team, they customised whatever was remaining to match the theme design - these guys were very helpful, especially Dong - thank you for your help! The functionality out the box with the USF app is great too, and through their Admin Dashboard you can configure your search to pretty much the N-th degree, and what you cannot figure out their support team will help you with. I highly recommend this app.
Thank you so much for your detailed and thoughtful review! We're thrilled to hear that our support team could assist you in customizing the remaining details. Our app supports all Shopify themes and strives to maintain the original layout as closely as possible, and your feedback lets us know that we're on the right track. Your high recommendation means a lot to us! Thanks again for choosing our product.
The team was incredibly helpful throughout the setup process, patiently guiding me through every step and ensuring everything was optimized for my store’s needs. Their support team went above and beyond, answering questions promptly and even assisting with customizations to help match my store's design and functionality goals. The app itself is fantastic, providing robust filtering and search options that enhance the shopping experience for my customers. Highly recommended if you're looking to elevate your store's functionality with a great support team by your side!
Thank you so much for taking the time to write this fantastic review. We’re delighted to hear that our team was able to support you throughout the setup process and customize the app to match your store’s design and functionality goals. Our goal is always to provide a tailored experience that elevates store functionality and helps meet unique requirements, so knowing we achieved that for you is incredibly rewarding. Your feedback encourages us to keep going above and beyond to deliver the best possible product and service.
This app has everything we need for filtering/search. Customer support always helps out with whatever questions we have and they respond quickly.
Thank you so much for your kind words! We're delighted to know our app meets your needs and enhances your site's search functionality. It's wonderful to hear that our support team has been responsive and helpful. Your encouraging words mean a lot to us and inspire us to keep delivering exceptional service. We're always here to support you and ensure you have the best experience possible!