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Dear Sobooster team,
I truly appreciate the patience, professionalism, and knowledge you brought to resolving my issue. On a single request you completely changed the filter layout. That is super and the best supporter!!
Thank you so much for your kind words! We’re thrilled to hear that you appreciated our team's dedication to resolving your issue. It’s always our goal to provide prompt, professional, and effective support, and we're delighted that we could meet your expectations. If there’s anything else we can assist you with, please don’t hesitate to reach out. Thanks again for your support.
I run a brick and mortar antique jewelry store that sells online and I use this app mainly to allow my customers to filter my pieces by price, stone type, stone color, etc. It's very useful and seamlessly integrates with the premium theme that I use.
On the rare occasion that I've needed technical help, the person I get through chat answers right away, is always helpful and remedies my issue within half an hour. This app is a life-saver.
Thank you for your kind words! We are more than happy to learn that our app's filtering options enhance your customers' shopping experience and our support team has been able to assist you effectively. Your satisfaction is what gives meaning to our work and motivates us to keep improving our product and service.
For my unique situation they are alil expensive BUT AMAZING as i have 5 products under 1 design due to an art store but they offered me a discount to help with the cost but non the less they where amazin service and great price for normal stores
Thank you so much for your feedback! We believe in delivering great value, and our goal is to provide a high-quality app along with top-notch service that makes your investment worthwhile. Your satisfaction means a lot to us, and we truly appreciate your trust in choosing our app.
customer service is very helpful, we made the mistake of moving to shopify's search and discovery app never again!
Thank you for your kind words! Providing great value and excellent service are at the core of what we do, and we're delighted that you are pleased with our customer service.
The easiest app I've used by far and the filters look great on my site, customer service is experienced with code and got issues fixed in 5 minutes.
Thank you so much for your kind words. We're happy to hear that you found our app easy to use and match the theme style of your store. Our customer service team is dedicated to providing quick and efficient support, and we're glad we could resolve your issues promptly.
Customer service is always very quick to respond and help - highly recommend!
Thank you so much for your wonderful review! We are thrilled to hear that you were satisfied with our product and service. We strive to provide top-notch service to all our customers, and your feedback is a great validation of our efforts. If you ever need anything else or have any questions, please don't hesitate to reach out.
In my opinion, one of the best filter and search application. Fast and friendly support.
Thank you for your valuable feedback! We're delighted to hear that our app and service have met your expectations. Our goal is to consistently provide high-quality solutions and responsive support to ensure the best experience for all our customers.
The team was incredibly helpful throughout the setup process, patiently guiding me through every step and ensuring everything was optimized for my store’s needs. Their support team went above and beyond, answering questions promptly and even assisting with customizations to help match my store's design and functionality goals. The app itself is fantastic, providing robust filtering and search options that enhance the shopping experience for my customers. Highly recommended if you're looking to elevate your store's functionality with a great support team by your side!
Thank you so much for taking the time to write this fantastic review. We’re delighted to hear that our team was able to support you throughout the setup process and customize the app to match your store’s design and functionality goals. Our goal is always to provide a tailored experience that elevates store functionality and helps meet unique requirements, so knowing we achieved that for you is incredibly rewarding. Your feedback encourages us to keep going above and beyond to deliver the best possible product and service.
Shopify's built in Instant Search is something but AI Search & Product Filter is something else! As your business grows, merchandising rules are important to bubble up certain products or hide products based on search queries. From a Developer's perspective the customization with the built in Vue.js templates are a game changer for us. The backend of the app has nearly infinite options for refining the customer-facing search experience. Support is very responsive and helpful! Thank you AI Search & Product Filter.
Thank you so much for your detailed and thoughtful review. We designed the app with flexibility in mind, so it's fantastic to see it helping your team refine the customer experience so effectively. We’re also glad to hear that our support team has been able to assist you promptly. Thanks again for your kind words and for choosing our app!
Before making my decision to go with the USF app, I setup and tested multiple different Search & Filtering apps on a test store and none came close to matching the theme design out the box. This app matches your theme design nearly 95%, and then working through their excellent support team, they customised whatever was remaining to match the theme design - these guys were very helpful, especially Dong - thank you for your help! The functionality out the box with the USF app is great too, and through their Admin Dashboard you can configure your search to pretty much the N-th degree, and what you cannot figure out their support team will help you with. I highly recommend this app.
Thank you so much for your detailed and thoughtful review! We're thrilled to hear that our support team could assist you in customizing the remaining details. Our app supports all Shopify themes and strives to maintain the original layout as closely as possible, and your feedback lets us know that we're on the right track. Your high recommendation means a lot to us! Thanks again for choosing our product.