AI Search & Product Filter |SB , 526 recensies

I have been using the SB app for a good while now and it has been amazing. It has allowed me to make specific metadata edits and allow people to search for hidden elements without them showing on each product page. I have also loved the analytics it pulls from search queries, as it lets us know what customers are looking for and what if there are things we should consider producing etc. The customization on collections has been huge for us too. We needed the variants to show up as single products and have a somewhat custom title which the team was more than able to help with. Every time I need assistance the support is amazing. The app has made our website clearly advanced in terms of UI/UX. Love it!

The app works great and has a lot of nice features such as merchandising rules, collection banners, etc.

The best part of the app though is the support, they are always very quick to respond and have been able to solve every issue I come across quickly and also explain how to do fixes / changes myself if needed.

Works as expected - when it works. In the last few weeks there have been many outages, sometimes over several days.
Since the app is deeply integrated into the store through the search and category pages, when the app fails, the store virtually stops working.
I can only advise everyone not to use this app.

best app and service ever, any thing i was need was resolved on a very professional manner, quick and nice. Good job guys!!!

We've been using this app for a couple of years and it has performed relatively great for us but lately their service (servers) keep on dropping - the current outage is more than 48 hours - which means that none of our collection pages are coming up and since all of our collection pages are setup using this app, our site is essentially down whenever their server goes down. That, to me, is a problem especially during a holiday sales season. Not being able to count of quick resolution of issues and not having a backup (their app code should be able to revert if it can't connect to their servers) is a problem considering the marketing activities and expenditure that we put in place weeks in advance. Additionally, their systems do not send emails or alerts when their system is down so the only way to know about these issues is to constantly check the status of your site (and specifically the collection pages) or via customers sending us messages that the site isn't showing any products (what happened this past labor day weekend).

I really like the app and its capabilities but they have to do more work around stability of their servers and proactive alerting to their customers when their systems go down.

I am going to give you my honest revieuw and tell you in what situation i would reccomend using their service.

To start off the service is a 10/10, the staff go OUT of their way to help you with whatever issiue you got and they are passient and kind, (ass english IS NOT my main) i really appreciate the patient.

And their service has a price tag ofcourse and not a small one either, BUT if youre store has over 10k product its so hard to have a good filter systum and thats simply to inportant to leave out, because once you have so many product you dont want to make it a hard time for your customers to buy something on your store!

But id day if you procces less then 1k products you may be better of doing it all manually, in the end of the day time is money and to do 12k products mannually cost me too much time, but to procces 1k products mannually it will cost more for their service then it would cost time.

That is my honest revieuw on their service, i hope somebody can get all the info they need about this app and have a great e-commerce journey.

Kind regards,
Leonardo

Always impressed with how fast and helpful customer service is, highly recommend!!

Incredible support and very clean app. Tried a bunch of filtering apps and this one had the most user friendly interface with great support. Highly recommend.

We are very happy with the app. The support team is always super fast in fixing issues and we were also able to add some custom features like collection banners with their help.

I signed up for the trial with this app and thought it was great. Once it was about to end, I realized that other apps allow the same number of products in a collection to be filtered for the same price or cheaper, so I canceled the trial and went to another app. Customer service understood and very quickly helped me fully uninstall.

I can confidently tell you: I have not found another app nearly as good as this, (which is why I'm back!) with every single one of the other apps managing somehow to destroy my theme in one way or another by altering key features in the theme, and customer service taking too long.

This app is simple to use yet detailed and has many features. It does not slow your store down and has a great-looking filter. The customer service is great. Yes, it's more expensive than other apps. And yes, it's better than other apps. If you're looking for an excellent collection filter app, this is the one. I highly recommend it.