Avaliações (581)

Avaliação geral
4,6
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 5% das classificações são de 1 estrelas
31 de maio de 2024

Definitely quicker and more attentive support than other search apps
Integration with other apps is perfect

Would be nice if products displayed in the instant search widget could also be labelled as sold out or on sale

viviON BLUE
Japão
14 days usando a aplicação
Questão respondida por ⭐ SoBooster ⭐ 4 de junho de 2024

Thank you for your valuable feedback. We're glad to hear that you're pleased with our support and the seamless integration with other apps. Regarding your suggestion to label products as sold out or on sale in the instant search widget, we're happy to inform you that our developer can customize this feature for you. Please contact our support team via live chat or email, and we'll be more than happy to assist you with this customization.

31 de maio de 2024

good customer service, they customize the app as per your need, I love it

Pom Pêche
Hong Kong, RAE da China
2 months usando a aplicação
Questão respondida por ⭐ SoBooster ⭐ 5 de junho de 2024

Thank you for your wonderful review. We're happy to hear that you love our app and appreciate our customer service. Your positive feedback motivates us to keep improving and delivering the best service possible.

13 de novembro de 2024

worst app experience
just ruined my whole theme settings after uninstalling it

Fingrella
Índia
42 minutes usando a aplicação
Questão respondida por ⭐ SoBooster ⭐ 14 de novembro de 2024

We apologize for any inconvenience you’ve experienced. Our app includes a "Theme Revert" feature designed to automatically remove all app-related code from your theme. It’s essential to use this feature before uninstalling the app, as once the app is removed, it no longer has access to your store and cannot clean up any remaining code.

If the "Theme Revert" feature isn’t used before uninstalling, your store will default back to the original collection and search template. We also provide live chat and email support for any assistance you may need, with our team typically responding very promptly.

After checking your live theme, we did not find any code related to our app. Please let us know if there’s anything more we can do to assist you.

23 de maio de 2024

I had difficulties with the app and wanted to uninstall it but I thought I'd ask the support first I had a lady called Nancy in the support very polite she explained everything to me the app is super the customer support is wonderful I kept the app and am happy with it

JayVibes
Alemanha
2 months usando a aplicação
Questão respondida por ⭐ SoBooster ⭐ 27 de maio de 2024

Thank you for sharing your experience. We're glad our support team could assist you with the app setup. It's fantastic to hear that you're happy with the app and decided to keep it. If you ever need any further assistance, we're always here for you.

19 de agosto de 2024

Not only did this app not do what I want, following the removal steps doesn't work either. This horrible app is a complete waste of time.

SSC Wholesale
Estados Unidos
35 minutes usando a aplicação
Questão respondida por ⭐ SoBooster ⭐ 21 de agosto de 2024

Thank you for your feedback. We're sorry to hear about your experience. Our app includes a "Theme Revert" feature designed to automatically remove all app-related code from your theme. It’s crucial to use this feature before uninstalling the app because once the app is deleted, it loses access to your store, preventing it from cleaning up the code.

If the "Theme Revert" feature isn’t used prior to uninstalling, your store will default to the original collection and search template. We also offer live chat and email support for any assistance you may need, and our team typically responds almost immediately.

Please let us know how we can further assist you.

22 de setembro de 2024

DO NOT INSTALL THIS APP. My theme is now messed up.

K9 Bros ★ Gourmet Magic ★ Bubble Science
Estados Unidos
9 minutes usando a aplicação
Questão respondida por ⭐ SoBooster ⭐ 24 de setembro de 2024

We're very sorry to hear about your experience. Our app is designed to be compatible with almost all Shopify themes, and it preserves the original collection template. Please note that our app only works on the theme it is set up without impacting other themes in your store.

We always recommend duplicating your live theme and setting up our app on the duplicated version. Our developers can easily address any theme styling issues, and we’re happy to assist. Unfortunately, we couldn't find any support requests from you about this issue. Please contact us via live chat or email, and we'll work quickly to resolve this for you.

11 de junho de 2024

It's incredibly easy to set up, highly customisable, and performs flawlessly. The support team is phenomenal! Whenever we had questions or needed assistance with customisation, they responded promptly and provided effective solutions.

Decoranddecor
Reino Unido
6 days usando a aplicação
Questão respondida por ⭐ SoBooster ⭐ 13 de junho de 2024

Thank you for your fantastic review. Our aim has always been to offer an user-friendly software that even non-technical users can set up and configure with ease. It's also wonderful to know our support team provided prompt and effective solutions whenever you need assistance. Your positive feedback is greatly appreciated and inspires us to keep up the great work.

5 de março de 2024

Incredibly good app that I have been really happy with as we have quite a few products on our site, it has been perfect with this solution. The support team is incredibly good and has helped me every time I have asked.

KEMGROSSISTEN
Suécia
10 months usando a aplicação
Questão respondida por ⭐ SoBooster ⭐ 11 de março de 2024

Thank you for your wonderful review. We're so glad our app works well for your site. It's great to know that our support team has been able to assist you.

14 de fevereiro de 2024

In past year I have asked many customization with support team and they did as per requirement. This year I asked one more thing with them to add an additional metafield in search suggestion and they did in hardly 10 minutes. I am really happy with the app and support team

Dolphin Heat Exchanger USA
Índia
About 3 years usando a aplicação
Questão respondida por ⭐ SoBooster ⭐ 1 de março de 2024

Thank you so much for your glowing review! We're thrilled to hear that you've had such positive experiences with our support team and that we were able to quickly fulfill your customization request.

3 de maio de 2024

The app is really great and the support team is even better. They are always quick to respond and helped with a lot of customizations.

EVOLVE Docs
Estados Unidos
7 months usando a aplicação
Questão respondida por ⭐ SoBooster ⭐ 9 de maio de 2024

Thank you so much for your wonderful review. We're delighted to hear that you're enjoying our app and that our support team was able to assist you effectively. Providing top-notch customer service is always a priority for us.