AI Search & Product Filter |SB

We have used this app for several months now with no issues at all. Their support is exceptional, especially for any design changes / modifications. 100& recommend.

Terrible support, constant glitches every week. Chat support responds then disappears for hours. Tells you they resolved the glitch without every checking if it was actually fixed. Literally every time they tell you an issue is fixed a new part of the code breaks. Their app went down for 2 days a month ago breaking every collection page on our website. The app functionality is good WHEN it works. Do not recommend.

I have been using the SB app for a good while now and it has been amazing. It has allowed me to make specific metadata edits and allow people to search for hidden elements without them showing on each product page. I have also loved the analytics it pulls from search queries, as it lets us know what customers are looking for and what if there are things we should consider producing etc. The customization on collections has been huge for us too. We needed the variants to show up as single products and have a somewhat custom title which the team was more than able to help with. Every time I need assistance the support is amazing. The app has made our website clearly advanced in terms of UI/UX. Love it!

best app and service ever, any thing i was need was resolved on a very professional manner, quick and nice. Good job guys!!!

Works as expected - when it works. In the last few weeks there have been many outages, sometimes over several days.
Since the app is deeply integrated into the store through the search and category pages, when the app fails, the store virtually stops working.
I can only advise everyone not to use this app.