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Perfect app, and support was very helpful for me ! A lot of badges choices, clean, and all ! Thank you
Très simple a utilisé j'adore
I tried to put the badge icons in the cart drawer, without success. Therefore I contacted the support and nobody after 1 week came back to me. really disappointed
Hi there,
we appreciate your feedback.
~~~~~~~~~ UPDATE ~~~~~~~~~
I found your support communication. It was on the 26th of May (two days ago) with the response time being one hour. Our agent communicated the same message as below. As the messages are marked as "read", I believe you were able to receive the information you requested.
~~~~~~~~~~~~~~~~~~~~~~~~~~~
I apologize, our support lead time time is up to 24h and we were not able to find unattended emails or tickets - please check your spam folder for an incoming message.
As per badges placement - I'm afraid the badges can not be placed inside Ajax or side carts at the moment (unless you're using Themes 2.0).
We will be happy to follow up and provide you with our standard five star service in case you need further assistance.
Kind regards,
Jonathan.
Super helpful and responsive!! Within a few hours we had everything that we needed sorted and the badge was up and running!
Just installed this app and love the customization option. I was able to match the colors and font to match my theme. Appearance is really important to me, so this was a must. I had issues installing, so it had to be done manually. The customer service was beyond amazing! They responded quickly to my request for assistance and did a great job. Thank you!
Great costumer service and perfectly working app.
Badges keep showing up in my featured collection on random products. Would be a good app if this didnt happen
Hi there, that happens due to automated placement and because there's a product form inside that page.
To solve it, badges will need to be manually placed as described in the following guide:
https://support.apphub.com/en/articles/6265388-how-to-add-trust-badges-to-your-store
Our team will be happy to do it for you.
Please message us through our live chat or to support@conversionbear.com
The app is very simple and useful, the service is amazing, and it helps me a lot with my online store.
Thank you for taking the time to leave a 5-star review!
Conversion Bear is the best bear in the forest. I had some issues setting it up (user related) and Lynda walked me through it literally step by step and was friendly, considerate, fun and understanding. It was a clinic on customer support. Badges look beautiful AND this was the only app i found that had the color options for free so props to them for the exceptional offering here. Above and beyond.
Oh wow 😇thank you sooooo much for the amazing review. Lynda.
All my doubts were resolved. thank you LYNDA :P
The icons are perfect and the attention is perfect.
xoxox From Mexico