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The support was great. Be sure to check your spam box if you reach out for help. Thank you Alex you went above and beyond.
I have attempted to contact you, prior to your review by email three times and through your store. I suspect your SPAM filter has blocked these attempts.
In an effort to provide the same excellent support my other customers have received, I also searched for your business online, messaged you on Facebook and called your US phone number (from the UK) 3 times. I'm now all out of options, but I hope that I can get hold of you because, as I've emphasised all the way through this process, I am really keen to help.
Also I can confirm you have not been charged anything this far. I offer a free trial for 10-days from when you installed the app (5/12). Best of luck with your store.
This is a fantastic app!
We have a very large site with tons of categories, this app solved our navigation problems and adds ease of use of our web site to our customers.
I am new to Shopify, and not well versed in editing code, when I had difficulty Alex from Lightenna logged in and finished the install right away.
More then expected service delivered from Lightenna - Highly recomended
If you want to see it in action (site still under development)
https://supplies.homebrew4less.com/
Amazing support! Alex responded right away. This category system is exactly what I needed.
Alex from Categories Uncomplicated has been extremely helpful in answering all of our issues promptly. Truly superior customer service!
Cool working App!!! Also you get really cool support on this APP. So I'm really happy using Uncomplicated Categories
Fantastic app, one of the most useful ones on here. Thank you for your support Alex even though the error was on my end.
This app is amazing - it makes having sub categories so much easier to do, and it has great tutorials.
This is a must have for anyone that wants to have sub categories.
It is also has a great sidebar function which makes it easy to create and manage a sidebar.
APP really helps! Needed to add sub-sub categories and this did the trick. Really fast and friendly support as well!
Absolutely fantastic app and developer. No idea why this isn't built in to Shopify as it solves one of the biggest problems Shopify has in displaying categories. Alex is SUPER responsive to support requests and went over and beyond in updating the app with exactly what I needed. The much-needed functionality, stellar support and ridiculously low price make this a no-brainer addon for any Shopify store.
I have tried several different menu apps both free and paid, and Uncomplicated Categories is by far the best. Easy to install and the tutorial videos are great. I'm using a third party theme and Alex went out of his way to help me with some integration issues. One email, quickly answered and problem quickly solved. Well done and thanks again!
Trey