LaunchX ‑ Under Construction
Täyttää Shopifyn korkeimmat laatustandardit nopeuden, helppokäyttöisyyden ja kauppiasarvon osalta
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UPDATE:
Didn't realise this app was running in the background until it was time to launch my store. The app would not uninstall itself. There are no detailed instructions to uninstall the app so now my store launch will be delayed until someone contacts me regarding this issue. This is ridiculous.
Original review: Awful app. Updates don't update onto the site and the app keeps deleting any amends. Would not recommend.
Hey,
We are very sorry about that. We request to all users to have contact with us if they meet issues like this.
Well, we had updated the instructions and added a solution for this issue as well.
Awesome app. The team at Appsonrent are brilliant. The app itself is amazing and painless to setup.
Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.
Can't get removed before you pay amount even if is during 3 days FREE. Scam
Hi there,
When you install any app in your Shopify website, they all ask you for approve billing charges just after installed the application. So when your free trial period is over you will charge for the selected amount.
We don't force any users to pay an amount for the app before uninstalling it. If any user asks us about that we help them regarding this.
This is honestly the worse app. I deleted it in order to make my shop live but it still stays my shop is "under construction". Its been two days and still nothing. I have emailed support and have not gotten a reply. PLEASE DO NOT DOWNLOAD THIS. SAVE YOURSELF A HEADACHE AND GET SOMETHING BETTER WITH A TEAM THAT ACTUALLY CARES ABOUT THEIR CUSTOMERS.
Hi there,
Sorry to hear about this.
If you get in touch with us for this issue in the working hours, we solved it at the same time. Or we normally response our users within 24 hours. In the case of the weekend, we only took a taking to respond.
Great App!
easy to use.
Great app and the developer is very quick to respond and help! Highly recommended!
Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.
UPDATE: Support told me this issue was now fixed...
.................
Initial reveiw: Very Buggy. I couldn't get access to my site using the password feature, and even when I turned the under construction page off, I still couldn't see my website. I got a 404 error. Customer support was very prompt and helped me fix it though, so I can confirm they are helpful, and will fix issues quickly if you have them.
Was brilliant for the coming soon page, free trial is useless but it doesn't cost much so its cool. Could do with a bit more customization
Thank you for the review.
Can you give minus stars? Spent a few hours setting my landing page up, followed all the instructions and then it doesn't work - just gives a 404 and a blank page on my site. Tried speaking to the developers on their "live chat", they just said they didn't know what was happening and hung up. I emailed them several times and no reply. Gurus from shopify said it's definitely an app problem. Don't waste your time with this app - their support is non existent and it doesn't work!
Hi Jemma,
I had looked back and went through the emails and live chat histories, I found that we aren't able to solve your issue at that time and I'm really very sorry about that.
I would be pleased if you give us ane chance to express our service you again and we promise that this time you will be happy with it.
Let me know your thoughts.
AVOID AT ALL COSTS! These guys are fraudulent. We tested the app (and paid) but decided to launch with another app. When we came to uninstall the app our website continued to point to their apps URL. When we asked for help they demanded another payment to be able to deactivate the app correctly. So we're now having to use a back up theme until we get this fixed.
Not cool Shopify for letting these guys work with you. It's damaging your brand.
Hi there,
We are extremely sorry to hear that.
First of all, we never ever asked any user for any additional charge for uninstalling the app or for any issue they have faced with our app. We only ask for an additional payment when the user asks for an additional functionality which our app hasn't.
Also, when our user asks us to remove/resolve any error occurred from our app, we always do that without asking any additional charges.
L'application est exactement ce dont j'ai besoin! Par contre, le format mobile ne fonctionne pas, j'ai encore la page "Coming Soon" par défaut de Shopify. Est-ce que le support de "Under Construction" peut m'aider svp? Merci!
Hello👋
Please know that we have an excellent support team available to resolve all your queries...
//Update//
Contact support anytime at support@identixweb.com