LaunchX ‑ Coming Soon

LaunchX ‑ Coming Soon

Recensioni (180)

Valutazione complessiva
4,7
Numero di recensioni per livello
  • Il 80% delle recensioni ha 5 stelle
  • Il 8% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 11% delle recensioni ha 1 stelle
31 luglio 2024

The customer service was honestly the best I ever had tbh, and I really like the designs and how quality it is. The only thing is the speed but I dont know if it was on either end

Breezy Society
Stati Uniti
Circa 2 mesi di utilizzo dell’app
Identixweb Limited ha risposto 27 agosto 2024

Thank you for the kind words about our customer service and designs! We're thrilled you’re happy with the quality.
If you have any more details or need further assistance, please let us know!

14 agosto 2024

Does the job without any issue.

My Drugs
Italia
4 mesi di utilizzo dell’app
Identixweb Limited ha risposto 27 agosto 2024

Thank you for your feedback! We're glad to hear that everything is working smoothly for you.
If you have any questions or need further assistance, feel free to reach out!

25 settembre 2024

Simple setup and faster support over the chat. Thank you. Handy app.

Bleeding Edge Fitness
Stati Uniti
12 giorni di utilizzo dell’app
Identixweb Limited ha risposto 4 ottobre 2024

Thank you for your kind review! We're glad you found the setup simple and our chat support quick and helpful.
It's great to hear that the app is proving to be handy for you! If you ever need further assistance, feel free to reach out.

5 giugno 2024

Excellent experience. Very fast service, and great customer service. Easy to talk to and that is such a life savor for a business owner. Thank you!

I AM I
Stati Uniti
Oltre un anno di utilizzo dell’app
Identixweb Limited ha risposto 10 giugno 2024

We're delighted to hear about your excellent experience! Providing fast and great customer service is a top priority for us, and we're glad to have met your expectations.
We aim to make communication easy and efficient for business owners like you. Thank you for choosing us, and please don't hesitate to reach out if you need anything else!

26 luglio 2024

Everyone was great. Easy to use and service was great! I would recommend this app!

BRKN
Stati Uniti
Circa un mese di utilizzo dell’app
Identixweb Limited ha risposto 1 agosto 2024

Thank you for your fantastic review! We're thrilled to hear that you found our app easy to use and that you had a great experience with our service. Your recommendation means a lot to us.
If you need any further assistance, please don't hesitate to reach out. Thanks again!

6 giugno 2024

The app is very nice, intuitive and easy even for those with no experience. Excellent customer support

Messy
Italia
2 mesi di utilizzo dell’app
Identixweb Limited ha risposto 10 giugno 2024

Thank you for your positive feedback! We're thrilled to hear that you find our app very nice, intuitive, and easy to use, especially for those with no experience. Providing excellent customer support is important to us, and we're glad to have been of assistance.
If you have any questions or need further help, please feel free to reach out. We're here for you!

20 agosto 2024

This is my favorite go to app when launching a new store!!

Mir Makes It
Stati Uniti
4 giorni di utilizzo dell’app
Identixweb Limited ha risposto 27 agosto 2024

Thank you for the great review! We're delighted to be your top choice for launching new stores.
If there's anything else we can do to support you, just let us know!

25 giugno 2024

Super Helpful! Very sweet, patient and knowledgeable! Thank you Manoj!

WORK LOVE PRAY CLOTHING
Stati Uniti
7 mesi di utilizzo dell’app
Identixweb Limited ha risposto 2 luglio 2024

Thank you for your kind words! We're thrilled to hear that Manoj provided you with such helpful and knowledgeable support. We'll make sure to pass on your thanks to him. If you have any more questions or need assistance in the future, don't hesitate to reach out. We're here to help!

Data modifica: 30 luglio 2024

UPDATE:

I am writing to update my previous review, as the wonderful team (especially Manoj Prajapati) reached out to me to offer to assist in rectifying a few key issues I had mentioned below. Not only did they diligently and patiently work with me via email over numerous weeks while being highly responsive and helpful in al matters I wanted to address, but I'm very pleased to say that they were able to update the speed of loading and also tweak various things in the layout for me, and I am now very pleased with the result of all of their support and hard work.

I am extremely grateful to them and Manoj for their generous help in getting my landing page ready and I am delighted with the result.

If you have any issues, do not hesitate to reach out to them, it is the best customer service experience I have had in a very long time, if not ever!

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I really wanted this app to work, but unfortunately there is one major problem: when you create your app landing page and sync it to your Shopify store, when you visit your store URL, the page does not load right away.

Furthermore, the initial page you see is the Shopify default 'password page' and only after a few seconds are you rerouted to a different URL where the app landing page becomes visible. So basically you see a different page first before the rerouting happens.

The URL also mentions /app/under-construction (surely the word 'app' should not appear), and there is an unacceptable time lag before the final desired landing page appears to people.

I had a lovely page ready to use but as a professional store owner, I and many will need the 'coming soon' landing page to show up quickly and under the actual store URL alone.

Extremely disappointing and I wasted hours working on the page and then also with customer service (who were helpful but ultimately said this is how their app works).... it's just not an adequate set-up for people who want a professional result.

Contra Kids Mutiny
Stati Uniti
Circa un mese di utilizzo dell’app
Identixweb Limited ha risposto 10 giugno 2024

We apologize for the inconvenience you experienced. Your feedback is valuable to us. We understand your need for a quick and professional result, and we're committed to addressing these concerns.
We have checked, and we didn't receive any concerns from your end. I kindly request you to reinstall the app so we can assist you with the setup over a call.
Thank you for bringing this to our attention. If you have any further questions or feedback, please don't hesitate to reach out to us.

12 luglio 2024

Amazingly quick reply, Hemadri was extremely helpful and quick to solve my issue with API!

Esana
Portogallo
2 giorni di utilizzo dell’app
Identixweb Limited ha risposto 17 luglio 2024

Thank you for your review! We're delighted to hear that Hemadri was extremely helpful and quick in resolving your API issue. If you need any further assistance, don't hesitate to reach out. We're here to help!