LaunchX ‑ Under Construction

LaunchX ‑ Under Construction

Recensioni (189)

Valutazione complessiva
4,6
Numero di recensioni per livello
  • Il 80% delle recensioni ha 5 stelle
  • Il 7% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 11% delle recensioni ha 1 stelle
27 febbraio 2025

Great App, easy to use and very very useful!
I definitely recommend it

Ecomarket.com
Stati Uniti
Quasi 3 anni di utilizzo dell’app
Identixweb Limited ha risposto 5 marzo 2025

Thank you for your wonderful review! 😊 We're glad you find the app easy to use and useful. Your recommendation means a lot to us! 🚀

5 febbraio 2025

Does exactly what I need it to do

Hansfords Menswear
Regno Unito
Circa 2 mesi di utilizzo dell’app
Identixweb Limited ha risposto 12 febbraio 2025

Thank you for your feedback! We're glad to hear that our app meets your needs. If you ever need any assistance or have any suggestions, feel free to reach out. 😊🚀

22 gennaio 2025

it very easy to use and if you have any issues they will work with you

Expensive habits
Stati Uniti
Circa 9 ore di utilizzo dell’app
Identixweb Limited ha risposto 27 gennaio 2025

Thank you for your kind words! We're glad you found the app easy to use, and we're always here to help if you run into any issues. Feel free to reach out anytime!

5 giugno 2024

Excellent experience. Very fast service, and great customer service. Easy to talk to and that is such a life savor for a business owner. Thank you!

I AM I
Stati Uniti
Oltre un anno di utilizzo dell’app
Identixweb Limited ha risposto 10 giugno 2024

We're delighted to hear about your excellent experience! Providing fast and great customer service is a top priority for us, and we're glad to have met your expectations.
We aim to make communication easy and efficient for business owners like you. Thank you for choosing us, and please don't hesitate to reach out if you need anything else!

30 ottobre 2024

Does exactly what it's supposed to do and a lot of customization available! Recommend!

ZOO-design
Danimarca
Circa un mese di utilizzo dell’app
Identixweb Limited ha risposto 11 novembre 2024

Thank you for the fantastic review! We're glad to hear the app is meeting your needs and that you're enjoying the customization options. We appreciate your recommendation! 😊

16 ottobre 2024

They are extremely caring and good at finding solutions to problems quickly.

Arteziahn
Turchia
4 mesi di utilizzo dell’app
Identixweb Limited ha risposto 23 ottobre 2024

Thank you for your kind words! We're glad to hear that our team was able to find solutions quickly and that you felt cared for. Your satisfaction is our priority!

14 agosto 2024

Does the job without any issue.

My Drugs
Italia
4 mesi di utilizzo dell’app
Identixweb Limited ha risposto 27 agosto 2024

Thank you for your feedback! We're glad to hear that everything is working smoothly for you.
If you have any questions or need further assistance, feel free to reach out!

14 maggio 2024

App works great, very smooth to implement and customize and customer support is very quick in responding and getting things resolved!

My Store
Canada
20 giorni di utilizzo dell’app
Identixweb Limited ha risposto 17 maggio 2024

Thank you for your fantastic review! We're thrilled to hear that our app works smoothly for you and that you found it easy to implement and customize. It's great to know that our customer support team was quick to respond and resolve any issues you encountered. If you ever need further assistance, don't hesitate to reach out!

Data modifica: 30 luglio 2024

UPDATE:

I am writing to update my previous review, as the wonderful team (especially Manoj Prajapati) reached out to me to offer to assist in rectifying a few key issues I had mentioned below. Not only did they diligently and patiently work with me via email over numerous weeks while being highly responsive and helpful in al matters I wanted to address, but I'm very pleased to say that they were able to update the speed of loading and also tweak various things in the layout for me, and I am now very pleased with the result of all of their support and hard work.

I am extremely grateful to them and Manoj for their generous help in getting my landing page ready and I am delighted with the result.

If you have any issues, do not hesitate to reach out to them, it is the best customer service experience I have had in a very long time, if not ever!

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I really wanted this app to work, but unfortunately there is one major problem: when you create your app landing page and sync it to your Shopify store, when you visit your store URL, the page does not load right away.

Furthermore, the initial page you see is the Shopify default 'password page' and only after a few seconds are you rerouted to a different URL where the app landing page becomes visible. So basically you see a different page first before the rerouting happens.

The URL also mentions /app/under-construction (surely the word 'app' should not appear), and there is an unacceptable time lag before the final desired landing page appears to people.

I had a lovely page ready to use but as a professional store owner, I and many will need the 'coming soon' landing page to show up quickly and under the actual store URL alone.

Extremely disappointing and I wasted hours working on the page and then also with customer service (who were helpful but ultimately said this is how their app works).... it's just not an adequate set-up for people who want a professional result.

Contra Kids Mutiny
Stati Uniti
Circa un mese di utilizzo dell’app
Identixweb Limited ha risposto 10 giugno 2024

We apologize for the inconvenience you experienced. Your feedback is valuable to us. We understand your need for a quick and professional result, and we're committed to addressing these concerns.
We have checked, and we didn't receive any concerns from your end. I kindly request you to reinstall the app so we can assist you with the setup over a call.
Thank you for bringing this to our attention. If you have any further questions or feedback, please don't hesitate to reach out to us.

25 giugno 2024

Super Helpful! Very sweet, patient and knowledgeable! Thank you Manoj!

WORK LOVE PRAY CLOTHING
Stati Uniti
7 mesi di utilizzo dell’app
Identixweb Limited ha risposto 2 luglio 2024

Thank you for your kind words! We're thrilled to hear that Manoj provided you with such helpful and knowledgeable support. We'll make sure to pass on your thanks to him. If you have any more questions or need assistance in the future, don't hesitate to reach out. We're here to help!