LaunchX ‑ Under Construction
Soddisfa i massimi standard di qualità di Shopify in termini di velocità, facilità d’uso e utilità per i merchant
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Tried to unisnstall this app. Still making site not load and gives an error page. I am not sure how to fix this but the site can not load
Hello 👋🏻 there! I hope you are well.
I have checked the conversations with you but didn't find anything. So I request you to send us an email or do a live chat from the app or from the website for a quick solution.
support@identixweb.com
Anyway, I checked your website and it looks fine to me.
Can you give minus stars? Spent a few hours setting my landing page up, followed all the instructions and then it doesn't work - just gives a 404 and a blank page on my site. Tried speaking to the developers on their "live chat", they just said they didn't know what was happening and hung up. I emailed them several times and no reply. Gurus from shopify said it's definitely an app problem. Don't waste your time with this app - their support is non existent and it doesn't work!
Hi Jemma,
I had looked back and went through the emails and live chat histories, I found that we aren't able to solve your issue at that time and I'm really very sorry about that.
I would be pleased if you give us ane chance to express our service you again and we promise that this time you will be happy with it.
Let me know your thoughts.
Im having issues. I reached out to the support people. No response at all! When i no longer need this app. I will be getting rid of it.
Hi there, I hope you are well and safe!
I am sorry to hear about that and I apologize for the inconvenience you experienced with the app.
→ I see your email came on 9th Oct and one of our team members has replied to your email on the same day and asked you for the screenshot of that issue you were facing.
→ We are still looking for your reply there. So can we please discuss the issue there?
Couldn't get it to work and the App support wouldn't reply to my messages for assistance. Shopify assistance couldn't work out why it didn't work either.
Hi there,
Sorry to hear about that.
We normally reply to all users when we are online. Or else we respond to the email/tickets within 24 hours. In the weekend case, we are taking a long time (48 hours) for the response.
The app save the text style in one way and publish in a different way.
Randomly set background size and focus.
Wasted a LONG day trying to set the coming soon page up and no luck.
Hi there,
Sorry to hear about that.
We had improved some features in our app. If you don't mind, can you please spend some little time to have a look at it? We had tried to make it user-friendly.
it very easy to use and if you have any issues they will work with you
Thank you for your kind words! We're glad you found the app easy to use, and we're always here to help if you run into any issues. Feel free to reach out anytime!
Hey there,
I am sorry to see your review here. :(
I would like to know more about the issue or concern you have that drives you to leave the review.
I have checked all the platforms of our support but didn't find you there and don't see that you reached out to us for support.
I recommend you to share the concern on the below email address so we can help you accordingly:
support@identixweb.com
Looking forward to hearing from you.
Great service , answered instantly and very helpful. Works great!
Thank you for your great review! We're thrilled to hear you found our service helpful and responsive. It's wonderful to know the app is working well for you!
Good
Thank you for your feedback!
If you have any suggestions or need assistance, feel free to reach out.
This is my favorite go to app when launching a new store!!
Thank you for the great review! We're delighted to be your top choice for launching new stores.
If there's anything else we can do to support you, just let us know!
Does the job without any issue.
Thank you for your feedback! We're glad to hear that everything is working smoothly for you.
If you have any questions or need further assistance, feel free to reach out!
The customer service was honestly the best I ever had tbh, and I really like the designs and how quality it is. The only thing is the speed but I dont know if it was on either end
Thank you for the kind words about our customer service and designs! We're thrilled you’re happy with the quality.
If you have any more details or need further assistance, please let us know!
Amazingly quick reply, Hemadri was extremely helpful and quick to solve my issue with API!
Thank you for your review! We're delighted to hear that Hemadri was extremely helpful and quick in resolving your API issue. If you need any further assistance, don't hesitate to reach out. We're here to help!
The app is very nice, intuitive and easy even for those with no experience. Excellent customer support
Thank you for your positive feedback! We're thrilled to hear that you find our app very nice, intuitive, and easy to use, especially for those with no experience. Providing excellent customer support is important to us, and we're glad to have been of assistance.
If you have any questions or need further help, please feel free to reach out. We're here for you!
Thank you so much for your glowing 5-star review!
Your satisfaction is our top priority, and we're here to help anytime you need us.
Thanks again for choosing us!
its a good and simple app. if you have any question the support wil help you a lot
Thank you for your positive review! We're glad you find our app good and simple to use. Our support team is always here to assist you with any questions you may have. If you need further assistance or have any more questions, don't hesitate to reach out to us. We're happy to help!
i wish if you would add a tiktok image for the media since currently there is no tiktok sign
Thank you for your suggestion!
If you have any further suggestions or questions, feel free to let us know. We're here to help!
I was able to talk with support and they were able to help me with my issues. They took their time to show me how to navigate the app and were patient through the whole process.
We're glad to hear that our support team could assist you effectively and patiently guide you through navigating the app. If you have any more questions or need further assistance in the future, don't hesitate to reach out. We're here to help whenever you need us.
Thank you for the review!
Thank you 🙏🏻 for your review! 🙇🏼♂️🥰
Thank you for the 5-star rating! We're thrilled to have met your expectations.
⭐⭐⭐⭐⭐
I cannot express enough gratitude for the exceptional assistance I received from Hemadri! Setting up my Under Construction Page had become a daunting task, and I found myself in a sea of confusion. Enter Hemadri, a true lifesaver.
Thank you for your glowing review!
We're thrilled to hear that Hemadri provided exceptional assistance in setting up your Under Construction Page. We're here to help, and we appreciate your kind words.
If you have any more questions or need further assistance, feel free to reach out.
Thank you for the fantastic 5-star review!
Your satisfaction is our top priority. If you ever have more feedback or need assistance, we're here for you.
Thank you for your 5-star review!
If you ever need further assistance, feel free to reach out. Your support means a lot!
Amazing experience
Loved the custom design option and support has been a great help resolving my issues
Thank you for your amazing review. We are so happy to hear that you loved the custom design option and that our support has been a great help in resolving your issues. We always try to provide the best service and the best solution to our customers. We appreciate your feedback and your support.
I appreciate 👏🏻 your feedback.
Been decent. Would love a few more customization options as far as image and logo placement and options for timers and things.
Thank you 🙏🏻🙏🏻 for your feedback. 😍
➝ We're glad to hear that you've been enjoying our app. We appreciate your suggestions for more customization options and timers. 🙇🏼♂️
➝ We'll keep them in mind for future updates. 🙇🏼♂️🙇🏼♂️🙌🏻
Hemadri was a lot of help and the website runs really well I'm very happy. It makes my store look better and more professional !
Thank you 🙏🏻 for taking the time to leave a review!
➝ We are thrilled to hear that Hemadri was able to provide you with excellent assistance and that your website is running smoothly. 🥰🥰
➝ If you have any further questions or need additional support in the future, please don't hesitate to reach out. We're always here to help! Thank you once again for your kind words. 😍
A+. This is the best app out and the customer service was really good. They answered all of my questions and went above and beyond. I would use again and highly recommended
Hello J. Lothian!
Thank you for the positive review!
We strive to provide the best app experience and excellent customer service. We're glad we could address all your questions and exceed your expectations. We look forward to serving you again in the future.
Great app and the staff is so so helpful. i really appreciate the team and everything they did to help me
Thank you 🙏🏻 so much Seth for taking the time to share your thoughts about the app. 🥰😍
Please don't hesitate to get in touch with us if you need any further help/assistance in the future 🙂.
Works well. May need to talk to customer service if not working properly. Customer service is great. Fast and efficient.
Thank you 🙏🏻 so much Amin for taking the time to share your thoughts about the app. 🥰😍
Please don't hesitate to get in touch with us if you need any further help/assistance in the future 🙂.
Very simple to use. I really needed my shop to be coming soon, and this did the trick! I definitely recommend this app!
Thank you 🙏🏻 so much for taking the time to share your thoughts about the app. 🥰😍
Please don't hesitate to get in touch with us if you need any further help/assistance in the future 🙂.
Simple integration once you get through the steps of Mailchimp. Highly efficient as far as time it took to complete. Only criticism is that I wish I could drag my photos or size them how I need to in the app. Most of my photos were too big.
Thank you for your review! 🙏🏻
➝ Please contact our support team regarding adjusting the image size using the below email address or use our live chat support.
support@identixweb.com
very helpful for emailssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss
Thank you for the review! 🙏🏻
I had an issue setting up the API key with Klaviyo. Other than that it would have been a five star review. Does not work with Shopify through a proxy.
Thank 🙏🏻 you for the review. 😍😍
We have added the steps for API integration in our guide for app setup, but if you still got any trouble with the app settings, you might contact our support for a quick solution. Anyway, Thanks again for writing this review and we have considered your suggestion and will try to make the integration more flexible.
Was brilliant for the coming soon page, free trial is useless but it doesn't cost much so its cool. Could do with a bit more customization
Thank you for the review.
I had trouble with the Under Construction template I customized showing up on my website so I scheduled a meeting with a support exec from the company and he was able to resolve my issue and get the template onto my shopify store.
Thanks for the review.
very poor experience. There are a lot of technical flaws in this app. Its a good idea but the execution is terrible. This is something that should take 5 minutes. I have been troubleshooting for about 30 mins now.
Hello 👋🏻 there, Can you please let me know what technical challenges you faced while settings up the app so I could go over and suggest you solutions? I also tried to look for the conversations with you regarding the support but didn't find any thread with you. I request you contact our support team regarding the setup using the following details.
Email: support@identixweb.com
Schedule a call: https://calendly.com/manoj-prajapati/30min
Also, our app is providing live chat support where you can chat with our support for getting a quick answer to your question. You can see the live chat bubble at the bottom right side inside the app.
This Shopify app works well and is easy to understand. I would recommend it for anyone needing a quick coming soon page.
Thank you so much for your feedback!
Super easy to do and customize to match my brand! Integrating with klaviyo was simple as well. Would definitely recommend.
Thank you so much for your feedback!!😍
A great app to catch the eyes of new visitors while also building my email list for my launch and marketing.
Thank you so much for your review!!!
Love the functionality, it serves its purpose. It only needs a little modification to work better in "write your own text" mode, to better understand color and text for those who don't code.
Customizable, easy setup, great for letting customers know the countdown to when the website will launch! I had a little trouble updating the social media icons and email subscription box but other than that, very user-friendly!
Thank you so much for your feedback!!😍 Best wishes to you for your website launch...🥰
App is really Good! But when you click on enter with Password that doesn't work at all! I don't know what I'm doing wrong but I'm ready to delete this app!
Hello👋
Please know that we have a dedicated support team available that will help you with resolving your issues.
Update:
Kindly please reach out to us at support@identixweb.com
Tolle App, guter Service von Manoj Prajapati! Telefonservice hat mich weiter gebracht! Countdown läuft!
Thank you so much for your review, Ilona!!!!😍😍😍
L'application est exactement ce dont j'ai besoin! Par contre, le format mobile ne fonctionne pas, j'ai encore la page "Coming Soon" par défaut de Shopify. Est-ce que le support de "Under Construction" peut m'aider svp? Merci!
Hello👋
Please know that we have an excellent support team available to resolve all your queries...
//Update//
Contact support anytime at support@identixweb.com
J'utilise cette application depuis plusieurs mois, j'ai eu quelques problèmes mais le support est désireux de régler le problème donc tout fonctionne!
Merci!
Thank you so much for the review! The support team is always there for you.✌🙌
I am using this app and its very good. My customers are informed on the day my website will go live.
Thank you very much for the review!!!😍😍😍
Easy to use and good support service, i had some issues and they helped and answered very fast. all good
Thank you very much for your review buddy❤️❤️ It was our pleasure to help you with your queries.🥳
Amazing and very professional App, With professional customer service.
Thanks for your continues supports. You made my day
Thank you so much for your review!🙏🏻 We really appreciate you taking the time out to share your experience with us. 🙌🏻😊 😊
ULTRA FAST AND HELPFUL :) In two minutes my problem was solved thanks to the team ! I never write reviews on apps but i needed to !
Hey Buddy!!❤️ Thank you very much for the review....❤️😍😍😍 Support is always there to help you...🤗🤗
Nice customer support!
If you have an issue just ask their customer support and they will support you!
Thank you.
Thank you for your valuable feedback. It was our pleasure to help you out with your queries!
App works very well to collect emails if your store is under construction. Had some little problems with installing my facebook pixel. I contacted the support and they immediately fixed it. Great app.
Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.
I come from wordpress and found that these type of apps - plugins were not familiar for some reason. This app works just fine on what it offers.
Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.
Thanks for support that help me to customize the construction page, they were very reactive and helpful ! If you search a good construction page very easy to setup and with password protection to continue to setup you website ! Download & Install the app ;-)
Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.