レビュー (5)

総合評価
4
評価レベルごとの件数
  • 評価の40%は5つ星です
  • 評価の20%は4つ星です
  • 評価の40%は3つ星です
  • 評価の0%は2つ星です
  • 評価の0%は1つ星です
2024年4月7日

I lost all my pictures. I was counting on this app to track all of my repairs, but they made a change in the server after pictures wouldn't load, and now I can't access the pictures of all of my clients' repair items.

No immediate response when I message them, even though it says 24/7 support.
Very upsetting and unprofessional.

Edit: They responded a day later. The data is lost (they will back up in the future, but that doesn't help retrieve the list pictures). That could potentially mean a loss of thousands of dollars on a customer's misidentified piece.

HK Jewels
アメリカ合衆国
アプリの使用期間:約1年
Yity Appsが返信しました 2024年4月8日

Thank you so much for putting your trust in our app and going with us from quite sometime. We sincerely apologize for the inconvenience and frustration you've experienced due to the recent issues with our app's impacted a few of our customers and we understand the seriousness of this situation.

We want to assure you that we are taking this matter very seriously, and we are actively working to rectify the situation and prevent such incidents from occurring in the future. Our team is already working closely with you. Please know that we are here to support you during this time. If there's anything specific we can do to assist you further or if you have any questions, please don't hesitate to reach out to us. Your satisfaction and trust are of the utmost importance to us, and we are dedicated to earning back your confidence in our service.

Once again, we apologize for any inconvenience this has caused you, and we appreciate your understanding and patience as we work to resolve this matter.

Sincerely,
Yity Apps Team

2022年9月8日

Installed The app, no problem so far. App is basic missing even basic features wich are important. Like a translating / language feature for customizing lay-outs and links. Dont know why app is opening external link for creating new repair and not in the current website domain. App is something I have been looking for, for my business to log repairs. Would like to transfer the technicians Remarks to invoice wich is not possible at this time Not sure if price per Month is ok, when templates Cannot be Translated for my country Regards, Peter van Dongen

hedo computers
オランダ
アプリの使用期間:6ヶ月