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Unified Repairs Support

All-in-One Repair Management Software

Sem avaliações
Plano gratuito disponível

Secção de valores-chave

Easy to install & setup

With a few clicks install the app and start using it for repair tickets.

One window solution

Internal Chat History, Ticket Statuses, Tickets Status Notifications, and much more.

Customer Side Form

Integrate Customer Side Form to store and start to collect repair requests.

Detalhes da aplicação

Unified Repairs Support

Unified Repairs Support

Unified Repairs Support is a repair software for E-commerce stores that allows your team to manage all repair requests in one place.

How It Works?

The mechanism of this application is simple and easy to understand. The customer visits the storefront with the damaged product. The customer fills up the Request a Repair form and a ticket is generated against the customer's given information. The customer gets an email about his ticket registration with tracking information. Your technical staff will look after their product and make sure to use genuine spare parts and notify the customers about the status of their product.

It lets your customer:

  • Create repair requests from storefront
  • Keep track of each created request
  • Notified about the status change of the request

It lets you:

  • Create unlimited repair requests
  • Create a customer on the fly to register a request with a customer.
  • Change request status to “open”, “repaired”, “completed” or any “custom” status
  • Track history of repairs
  • Create unlimited Email Templates to associate with each status
  • Allocate custom colors to each status associated with repair requests. e.g. light yellow for “open” tickets and light green for “completed” tickets.
  • As repair is done, create a draft order based on products used in the repair process.

Data de lançamento

Unified Repairs Support

Unified Repairs Support

Unified Repairs Support is a repair software for E-commerce stores that allows your team to manage all repair requests in one place.

How It Works?

The mechanism of this application is simple and easy to understand. The customer visits the storefront with the damaged product. The customer fills up the Request a Repair form and a ticket is generated against the customer's given information. The customer gets an email about his ticket registration with tracking information. Your technical staff will look after their product and make sure to use genuine spare parts and notify the customers about the status of their product.

It lets your customer:

  • Create repair requests from storefront
  • Keep track of each created request
  • Notified about the status change of the request

It lets you:

  • Create unlimited repair requests
  • Create a customer on the fly to register a request with a customer.
  • Change request status to “open”, “repaired”, “completed” or any “custom” status
  • Track history of repairs
  • Create unlimited Email Templates to associate with each status
  • Allocate custom colors to each status associated with repair requests. e.g. light yellow for “open” tickets and light green for “completed” tickets.
  • As repair is done, create a draft order based on products used in the repair process.

Data de lançamento

Preços

Free

Grátis

  • 10 Repair Requests
  • 24/7 Support
  • All features included*

$14.99/mês

  • Unlimited Repair Requests
  • 24/7 Support
  • All features included*

$49.99/mês

  • Unlimited Repair Requests
  • 24/7 Dedicate Support
  • Tailor the app as per your needs*
  • All features included*

* Todas as cobranças são faturadas em USD.
** As taxas recorrentes, inclusive as baseadas em uso ou mensais, são faturadas a cada 30 dias.

Avaliações

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