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Heather was very helpful when we were having issues remapping our products! She went above and beyond.
Unleashed is the best inventory management system I have had experience with, and works well with Shopify. A few minor annoyances over the years, but I understand that it is difficult to get everything perfect when trying to join the dots between two intricate platforms. Unleashed continues to improve and I believe this combination will continue to evolve as the eccomerce and inventory combination of choice.
I feel like I have had one of the worst experiences to date. So far, I haven't been able to get any help unless it is done on their timeline, and they do not seem very urgent about it as a customer.
Will decide if to cancel on continue using this
Hi there. We appreciate your feedback and are sorry to hear that you had a poor experience.
We pride ourselves on finding solutions for our customers, and note you were able to restore your integration with the assistance of our Success Team within a few days. As Unleashed isn’t the best fit for your business, we understand you have found an alternative.
If there is anything further we can assist with, please don’t hesitate to get in touch.
Unleashed integrates pretty well with Shopify managing the the inventory of our products on Shopify. It is easy to pull reports on Unleashed as well for costing. Due to our nature of business we have lots of BOM which Unleashed handles easily. The biggest annoyance I have is that Unleashed cannot push inventory for multiple warehouse to its corresponding warehouse on Shopify. Their advice is to create multiple Shopify accounts. Hope that Unleashed could fix this sooner rather than later.
Unleashed has made managing our inventory 10X easier. Super easy-to-use interface, saves us hours when processing orders and replenishing stock, and the customer support team was amazing. The Unleashed University videos are also great for understanding all the different features of the software.