絞り込む
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評価順
Not working. XML file address not read by GMC. Unable to execute file in csv. Still appears a message to subscribe even though I have already subscribed. Total mess...
Thank you for taking the time to share your feedback. I understand your frustration and would like to help address the issues you've encountered.
-Our feed app has been extensively tested and works reliably with Google Merchant Center. If you experienced issues with the XML file being unreadable when adding it to mechant center, this was likely due to a temporary server hiccup or connection issue. These situations are rare and usually resolve quickly.
Regarding the subscription message while using app, I apologize for this inconvenience. We looked into it and this unneeded subscribe notification was related to login cookie. Now fixed.
We provide a generous 2-month trial period specifically so users can thoroughly test the app and reach out if they encounter any difficulties. Our support team is always ready to provide personal assistance with any technical issues you may face. You can contact them directly through the app, and they'll help resolve these problems.
Please don't hesitate to reach out to our support team - they can help troubleshoot the XML feed issues and ensure everything runs smoothly with Google Merchant Center.
Would you be willing to give the app another try with our support team's assistance?
We are using this product feed app to sync our products to Google Merchant center for advertising purposes and to our Facebook catalog to get more visitors to our Shopify store. Works great. Thanks!