Free gift | UpCart , 25 recensies
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very disappoint i sent several emails no replay.
I'm sorry you had a bad experience. We have sent a follow-up email within 1 business day on how would help you. Since there was no question in the email we didn't know how to help you.
Very useful app better than all the other free gift app out there atm. Free plan as well been using this app for more than 6months with no issues.
The app is not working anymore, I can't open the app in shopify. Do I have to remove it and instal it again?
Update: This glitch is fixed.
Thank you for your review, during a short period some customers faced a glitch due to a Shopify api update.
We installed your app, and sadly it couldn't work with our store discount offer app. So we uninstalled your app.
But it still works for the free gift item in the cart, it has remaining code in website.
I'm sorry you had a bad experience. We have immediately reached out to you how to fix this.
Since we are running on the Shopify discount api, there is a need to stop the campaign before removing the app. Otherwise, the discount will still be active. So it wasn't related to any remaining code.
Thank you for sharing this feedback with us, we are looking into this to find out how we can make this more clear.
Using this app for a while - helped increase my order value without any load on my checkout - plus Very good customer Support too!
I decided to give this app a try, it was easy to install and setup. Best of all, my average order value jumped once I installed this because people want the free gift! Thanks!
I'm really glad for you Angela and thank you so much for taking the time to write a review!
This app works in the checkout fine, but it can not be turned off after active, when you try to turn the campaign off it just crush, the campaign cannot be turned off at all.
they have fix the problem quickly no problem
Thank you for sharing this.
We just manually disabled the campaign for you. The campaign is no longer visible on your store.
We are built on automatic discount rules, if those discounts are removed by hand our app is confused.
Too bad you haven't replied to us, we fixed the issue within 7 min after receiving this review.
This app is simple and effective. The custom css definitely helps as we simplified it even more to hide the image, style the fonts to match and make everything a little smaller.
It would be beneficial to have more style advancements for an easier restyling, but with this being free we really were quite impressed. Thanks again for your wonderful customer service.
We LOVE this app, it looks and works exactly how we want it to. The app went down when it was updated and i wish there had been communication that it went down. But, I did email support and they got back to me within 24 hours and the issue was fixed soon after and we where back up and running!
Hi Lil Bee's Bohemian, thank you for taking the time to write a review. Glad we could help you quickly and appreciate the feedback. Happy gifting!
The app if great if your store offers free gifts with purchase. It's simple to use and looks good just out of the box.