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Hi Peter, since the email support is bouncing, i will send it here.
I've been subscribed to Free Gift app for months in my other account
But now we are moving to another shop and decided to download the app again.
On the new shop the button to add the gift is not border rounded the same way it is on the older account.
What can I do to make it looks equal?
Hi,Thank you so much for letting us know that our emails are bounced.
Happy to help with rounding the border. Could you please accept the request for access so we can adjust this for you personally. Thanks, Peter.
Great app, easy to install, works perfect, very easy communication with Peter from support, he was super helpful and kind. Highly recommend to get this app!!
Thank you so much for your kind words! Glad to hear you had a great experience! Best, Peter
Using this app for a while - helped increase my order value without any load on my checkout - plus Very good customer Support too!
Very useful app better than all the other free gift app out there atm. Free plan as well been using this app for more than 6months with no issues.
The app is not working anymore, I can't open the app in shopify. Do I have to remove it and instal it again?
Update: This glitch is fixed.
Thank you for your review, during a short period some customers faced a glitch due to a Shopify api update.
I decided to give this app a try, it was easy to install and setup. Best of all, my average order value jumped once I installed this because people want the free gift! Thanks!
I'm really glad for you Angela and thank you so much for taking the time to write a review!
This app works in the checkout fine, but it can not be turned off after active, when you try to turn the campaign off it just crush, the campaign cannot be turned off at all.
they have fix the problem quickly no problem
Thank you for sharing this.
We just manually disabled the campaign for you. The campaign is no longer visible on your store.
We are built on automatic discount rules, if those discounts are removed by hand our app is confused.
Too bad you haven't replied to us, we fixed the issue within 7 min after receiving this review.
Cannot use the app due to a bug around limiting the products to a specific collection which was the only reason we chose this app. We flagged it with the developer and got told it would be fixed that week but didnt hear back for 3 weeks after following up twice and turns out they couldnt fix it.
Thank you for your review. Unfortunately, the email has fallen through the cracks. We are sorry for that.
We are a small team and doing our best to give the best experience to our clients. We have reached out multiple times to you, but without luck. If there is anything we can do please let us know.
This app is simple and effective. The custom css definitely helps as we simplified it even more to hide the image, style the fonts to match and make everything a little smaller.
It would be beneficial to have more style advancements for an easier restyling, but with this being free we really were quite impressed. Thanks again for your wonderful customer service.
Fast and helpfull with a small bug.
Realy good app to use