UpCart—Cart Drawer Cart Upsell

UpCart—Cart Drawer Cart Upsell

レビュー (1,005)

総合評価
4.8
評価レベルごとの件数
  • 評価の94%は5つ星です
  • 評価の2%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の3%は1つ星です
2024年3月31日

Klaviyo users beware - please reconsider using this app if you also use Klaviyo for your abandoned cart emails. Once you install this app, Klaivyo will no longer be able to see the scripts for adding to cart. It took us weeks to work out what the issue was (and thousands lost in revenue) before we worked out it was this app. When I contacted support about the issue, they actually knew about the issue but they don't let you know at install. I don't normally leave 1 star reviews but the coding on this app really impacted our store negatively. Support should offer to install this properly with custom coding for those customers using Klaviyo.

UGG Since 1974
オーストラリア
アプリの使用期間:約1年
2024年7月22日

This is NOT worth! it has been 4 days and the app is still glitching a lot. The shipping protection doesn't stay on if you go from checkout back to the store, and the app sometimes even removes items from the cart. I've notified support and all they say is "we're working on it"

Hara Boutique
アメリカ合衆国
アプリの使用期間:6ヶ月
2024年7月17日

Just like others have mentioned your analytics will be all over the place and leaving you in shambles and false readings. Could lose you thousands. They don't really do anything to fix this, nor do they tell you before hand.

Canvas Case
オーストラリア
アプリの使用期間:26日
2024年4月23日

BE VERY CAREFUL USING THIS APP!!

Will cause double counting in your analytics impacting audience signals and remarking efforts.

When I notified them, they provided an obscure code with no guidance on implementation. When I asked for help, they told me to hire an app developer.

I would think twice before using this app as it will impact your analytics (something we all rely on heavily in e-commerce).

Buddies Pet Shop
オーストラリア
アプリの使用期間:3ヶ月
2024年4月30日

Whilst support does try to help there have been a number of bugs and technical devs are slow to respond / dont work weekends which has caused known issues to persist on site causing bugs.
Also breaks the /cart page and does not work nicely with other apps.

EDIT: They could not even fix my issue for over 2 weeks (their estimate of fix). So I deleted the app.
You take on massive risk giving your cart to an app like this.

Getfish Australia
オーストラリア
アプリの使用期間:8日
2024年5月22日

App billing cycle and shopify billing cycles don't line up!

shiptopp
フランス
アプリの使用期間:15日
AfterSell by Roktが返信しました 2024年5月24日

Hi there, I hope you're having a great day!

This is actually normal behaviour for all apps on the Shopify App store.
App billing cycles and Shopify billing cycles will not line up.

You can read Shopify's documentation on it here in the "App billing cycles" section:
https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps

I hope this clears things up, please reach out to our Customer Support team via the live chats on the bottom right of the app if you have any further questions about Shopify and App billing cycles!

We're more than happy to help clear things up even further.

Have a great week!

- Pierre Gravelle
Customer Support Manager

2024年5月29日

where is the free plan as you mentioned only free trial is available

Woodyfie
インド
アプリの使用期間:11分
2024年5月9日

Kut app er staat gratis en ineens halen ze het van je rekening af en ik kirjg nieteens mn geld terug

GymNex
オランダ
アプリの使用期間:29日
編集日:2024年8月21日

I cant see the sales in Shopify and in my meta ads account because of upcard. Very sad

watrfall
オーストリア
アプリの使用期間:10ヶ月
2024年2月14日

Customer service responding to late

Laviedos
ベルギー
アプリの使用期間:5ヶ月