UpCart—Cart Drawer Cart Upsell

UpCart—Cart Drawer Cart Upsell

Recensies (955)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 95% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
Bewerkt 8 december 2024

it is a great app to increase conversions, it just really sucks to see they hide their pricing from their app within shopify. they only show it on here. Very sneaky for upcart to do this. For example i pay 30 dollars a month but saw some orders in Q4, after getting only 1000 orders they charged me $30 plus an extra $60 on top of that for "usage fees". Very sneaky and is quite wrong. The customer service said they try to be as transparent as possible about the pricing. But not having it anywhere on the app is the farthest thing from transparent. Save your hard earned money and try and find a better app.

UpriseAthlete
Verenigde Staten
6 maanden gebruiken de app
AfterSell by Rokt heeft geantwoord 6 november 2024

Your loyalty mean so much to us, we really appreciate it! We think our support team is pretty great too and works hard to respond quickly to all our merchants. We look forward to continuing to work with you and love to hear any feedback you may have for us now or in the future!

-The UpCart Team

26 september 2024

The functionality of the Mini Cart is worth $14.99 per month - the price that appears next to the app in Shopify's app settings. However, I found out today that UpCart have been taking $75 per month from us, due to 'usage fees'.
Machiavellian pricing tactics are at play here. There is no way this app is worth $75 per month ($875 per year!). Best advice is to hire a developer from an online marketplace at $10 per hour and get them to build you a Mini Cart with all the function you require.

Pixie Wing
Verenigd Koninkrijk
10 maanden gebruiken de app
14 december 2023

the app works great, but their app conflicted with our theme, and there's a small bug that their developers need to fix in our theme, and it's been 1.5 months now that we're waiting for them to even log in to our store to fix it, after pinging them multiple times they still say that "our problem is on their todo list", but looks like their todo list is 5-year long by this point. i don't want to image what would've happen if this would be a big store that drives massive traffic and they would delay to fix a bug for them for over a month. how stupid is that? where are your developers? sleeping? shut down your app if you have zero developers.

Wethera
Verenigde Staten
10 maanden gebruiken de app
10 december 2023

I have reached out 2x to get help. This app is a great idea but does not work right. It caused major issues on Black Friday. It gave customer products they did no earn as they did not meet the threshold. I also have turned it off because the free item sale was done and then a few more items came through when the app was not active again. This is a pain and not support to respond yet.

Sundara Nails
Verenigde Staten
5 maanden gebruiken de app
8 november 2023

Stunning cart design that is dysfunctional and dropped my conversion rate significantly. I installed this app for its main function, the discount codes. This function does not work properly, discount codes were not claimed properly or not working at all. I contacted support twice but it's been about a week and this issue has not been resolved yet as of the date I uninstalled the app (they said it's not just in my shop by the way, you would assume an issue like this would be resolved swiftly then). Wasted time in the busiest time of the year in November crashing my conversion rate because of this app, and paid for it to not do its main job (the discount codes) that is meant to do. Not sure what all those other 5-star reviews are for.

Flapper Head
Australië
2 maanden gebruiken de app
21 september 2022

Virker ikke med mængderabat, prisen vises uden rabat. Har skrevet et par gange med support uden en reel løsning på problemet.

Hedenhus
Denemarken
15 dagen gebruiken de app
AfterSell by Rokt heeft geantwoord 28 januari 2023

Hej, vi kan desværre ikke understøtte alle integrationer fra starten. Når det er sagt, er vi altid åbne for at bygge nye integrationer, hvis der er efterspørgsel fra flere butikker. Vi håber at kunne bygge denne integration ud i fremtiden. Undskyld for ulejligheden.
Best,
Armon
Co-Founder @ UpCart