Recensies (636)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 95% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
23 augustus 2023

Amazing app! Use it on all of my stores! And also I needed completely custom design and the customer agent team made that for me. (I was shocked) Thank you again!

SmartServe
Verenigd Koninkrijk
3 maanden gebruiken de app
Bewerkt 23 oktober 2023

Work is always tedious, complex, and challenging, but having a good app plugin and a responsible team can save you a lot of trouble. Despite some initial hiccups during the usage, the technical team at UpCart provided me with tremendous assistance. They patiently listened to my questions, helped me devise solutions and alternative approaches. I witnessed their proactive and responsible work attitude towards customers, and I feel like I've found a great partner.

Currently, I'm only using the basic features of their app, and it has already resulted in more than a 5% increase in product quantity for orders following UpCart's recommendations. This pleasantly surprised me, and now I plan to implement more comprehensive marketing strategies with UpCart's guidance to help my business. I highly recommend UpCart!

Tuxedo Action
China
Ongeveer een maand gebruiken de app
17 augustus 2023

Was having a glitch with my cart (upcart), customer service investigated the issue, and found it from another app. Solved the problem and provided some code to replace the functionality of the app (poor app). Couldn't be happier.

VIBEVISTA
Verenigd Koninkrijk
8 maanden gebruiken de app
20 november 2023

Great app and excellent customer service! UpCart definitely helped us increase our AOV and conversion!

CaseMogul
Canada
7 maanden gebruiken de app
8 november 2023

Stunning cart design that is dysfunctional and dropped my conversion rate significantly. I installed this app for its main function, the discount codes. This function does not work properly, discount codes were not claimed properly or not working at all. I contacted support twice but it's been about a week and this issue has not been resolved yet as of the date I uninstalled the app (they said it's not just in my shop by the way, you would assume an issue like this would be resolved swiftly then). Wasted time in the busiest time of the year in November crashing my conversion rate because of this app, and paid for it to not do its main job (the discount codes) that is meant to do. Not sure what all those other 5-star reviews are for.

Flapper Head
Australië
2 maanden gebruiken de app
19 januari 2024

Very happy with this app, great improvement for our store

Barefoot You
Spanje
1 dag gebruiken de app
11 september 2023

I had a couple of technical issues with the cart not displaying the add to cart button correctly. Jordan was excellent and fixed this for me super quickly. I'm very happy now with how the cart looks and works. Definitely recommend.

LWLSS
Australië
2 maanden gebruiken de app
18 juli 2023

Patti from Customer Support was amazing! I received a reply immediately after messaging the live chat about an issue I was having, and everything was fixed so quickly. Patti knew exactly how to help me fix my issue and I'm very satisfied with her service as well as with what UpCart has to offer

VellivoCo
Verenigde Staten
3 maanden gebruiken de app
28 augustus 2023

App works great and the customers support is even better. Fast replies and they will customize the cart however you may need!

TechSpade
Canada
4 maanden gebruiken de app
30 juni 2023

The app is really nice with a very good support team. We were very surprised to know that they have a tech team able to add specific customisation we need.

uPods
Verenigd Koninkrijk
12 maanden gebruiken de app